Closed Bug 1652408 Opened 4 years ago Closed 4 years ago

Print menu opens after a long time if opened from PDF preview

Categories

(Core :: Printing: Output, defect)

Desktop
macOS
defect

Tracking

()

RESOLVED DUPLICATE of bug 1652764
Tracking Status
firefox-esr68 --- unaffected
firefox-esr78 --- fixed
firefox78 --- wontfix
firefox79 --- wontfix
firefox80 --- fixed
firefox81 --- fixed

People

(Reporter: atrif, Unassigned)

References

(Blocks 1 open bug, Regression, )

Details

(Keywords: regression)

Attachments

(2 files)

Attached video print_macOS.mov

Affected versions

  • 78.0.2esr (20200708170510)
  • 78.0.2 (20200708170202)
  • 79.0b7 (20200710175519)
  • 80.0a1 (20200712214458)

Affected platforms

  • macOS 10.12.6

Steps to reproduce

  1. Open Firefox and go to http://verse.aasemoon.com/images/f/f5/The_Little_Prince.pdf.
  2. Click the Print icon.

Expected result

  • Print window is open instantly.

Actual result

  • Print window is opened after a long time.

Regression range

Notes

  • If Print is selected from the hamburger menu it opens as expected.
  • Attached a screen recording.

Severity S3

Has Regression Range: --- → yes
Has STR: --- → yes
Whiteboard: [print2020_v80]
Blocks: 1631440

Mark as Severity S3 and thanks jwatt to mark the dependency.

Severity: -- → S3
Whiteboard: [print2020_v80] → [print2020_v81]

Given this is on 10.12 I'm guessing it might be the same underlying issue as bug 1652764, fwiw.

See Also: → 1652764
Attached file stack
Assignee: nobody → jwatt

To cut a very long story short, this is caused by sandboxing causing the [NSPrinter printerNames] call to hang (which is actually bug 1324610 which we fixed years ago when Sierra was the latest OS X version) due to us invadvertantly calling that on the content process. I'm still figuring out the best way to fix the code.

Most conversation has happened in bug 1652764, so I'm going to dup this bug to that one.

Assignee: jwatt → nobody
Status: NEW → RESOLVED
Closed: 4 years ago
Resolution: --- → DUPLICATE
Whiteboard: [print2020_v81]
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