Open Bug 1634311 Opened 4 years ago Updated 4 years ago

More Information section on Tracking Protection panel is not consistently expandable

Categories

(Firefox :: Site Identity, defect, P2)

77 Branch
defect

Tracking

()

Tracking Status
firefox-esr68 --- unaffected
firefox-esr78 --- wontfix
firefox75 --- unaffected
firefox76 --- unaffected
firefox77 --- wontfix
firefox78 --- wontfix
firefox79 --- fix-optional

People

(Reporter: asoncutean, Unassigned)

References

Details

(Keywords: regression)

Attachments

(4 files)

Attached image screencast issue.gif

Affected versions

  • 77.01 (2020-04-29)

Affected platforms

  • Ubuntu 18.04

Steps to reproduce

  1. Open any website (eg. https://www.reddit.com/)
  2. Click on the Shield icon inside the address bar
  3. Click on the “i” button

Expected result

  • The More info panel is expanded, the content is visible

Actual result

  • The More info panel is expanded but empty; at the third attempt the panel is no longer expandable

Regression range

Additional notes

  • I don’t have a 100% reproducibility rate with a clean profile, but nevertheless the rate is very high (around 8/10)
  • I only manage to reproduce it on Ubuntu
  • The issue is reproducible even if waiting for the website to be loaded completely before opening the protection panel
  • "TypeError: can't access property "disabled", learnMoreLink is null" is the error triggered inside console
Has Regression Range: --- → yes
Has STR: --- → yes
Priority: -- → P3
Priority: P3 → P2

The severity field is not set for this bug.
:nhnt11, could you have a look please?

For more information, please visit auto_nag documentation.

Flags: needinfo?(nhnt11)
Severity: normal → S3
Flags: needinfo?(nhnt11)
Attached image Win 7 TP.png

I've encountered this issue on a Windows 7 system too, with Firefox 78.0b4 with the same STR as in Comment 0.

OS: Linux → All
Summary: [Ubuntu] More Information section on Tracking Protection panel is not consistently expandable → More Information section on Tracking Protection panel is not consistently expandable

Hello!
I noticed that message from disabling tracking protection is also shown in an expanded state if is displayed when the more info panel is expanded and empty (see the attached screen recording made on ubuntu 16.04.). The steps for this will be:

  1. Open any website (eg. https://www.reddit.com/)
  2. Click on the Shield icon inside the address bar
  3. Click the toggle to disable Tracking Protection.

Should we file a new bug or the issue is the same as this one? Thank you!

Flags: needinfo?(nhnt11)

I think this can be part of the same bug, thank you and sorry for the delay. Also, could you please re-upload that video attachment in an open format like webp?

Flags: needinfo?(nhnt11)
Flags: needinfo?(alexandru.trif)

(In reply to Nihanth Subramanya [:nhnt11] from comment #5)

I think this can be part of the same bug, thank you and sorry for the delay. Also, could you please re-upload that video attachment in an open format like webp?

Yes. Thank you!

Flags: needinfo?(alexandru.trif)
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