Closed Bug 1619252 Opened 4 years ago Closed 2 years ago

[Amazon Prime] Video freezes if seeking back or forward when in PIP mode

Categories

(Toolkit :: Picture-in-Picture, defect, P3)

defect

Tracking

()

RESOLVED WORKSFORME
Tracking Status
firefox74 --- affected
firefox75 --- affected
firefox76 --- affected

People

(Reporter: asoncutean, Unassigned)

References

(Blocks 1 open bug)

Details

(Whiteboard: [fidefe-MR1-2022])

Affected versions

  • 74.0b9
  • 75.0a1 (2020-03-01)

Affected platforms

  • Windows 10
  • macOS 10.15

Steps to reproduce

Preconditions:

  • For beta set media.videocontrols.picture-in-picture.keyboard-controls.enabled on true
  1. Login into amazon prime video
  2. Play a video
  3. Enter in PIP mode
  4. Press right or left arrow

Expected result

  • The video seeks 15 second forward (or backward) and resumes without any issue

Actual result

  • The video freezes indefinitely

Regression range

  • Not a regression, introduce when this functionality was implemented (bug 1602841)

Additional notes

  • Not reproducible with Ubuntu
  • Not reproducible with youtube, facebook, cnn or twich
Has STR: --- → yes
Blocks: videopip
Priority: -- → P3

I can't reproduce this now. Anca, can you still repro?

Also, I should have updated this bug that I contacted Amazon about this a couple weeks back.

Flags: needinfo?(anca.soncutean)

(In reply to Adam Stevenson [:adamopenweb] from comment #1)

I can't reproduce this now. Anca, can you still repro?

I can still reproduce this issue intermittently with the latest Nightly (2020-04-06). Not sure if relevant in this context, but I use a VPN to play the amazon prime videos. If toggling the Play/Pause button from pip window (more than two times), the video resumes eventually, other wise it is stuck indefinitely. - see the screencast.

Flags: needinfo?(anca.soncutean)
Component: Video/Audio Controls → Picture-in-Picture
Whiteboard: [fidefe-MR1-2022]

I can still reproduce this on macOS 11.6

Can't reproduce it anymore.

Status: NEW → RESOLVED
Closed: 2 years ago
Resolution: --- → WORKSFORME
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