Open Bug 1613138 Opened 4 years ago Updated 2 years ago

[Aarch] Can’t play a certain video on Facebook

Categories

(Core :: Audio/Video: Playback, defect, P3)

ARM64
Windows 10
defect

Tracking

()

Tracking Status
firefox73 --- affected
firefox74 --- affected

People

(Reporter: asoncutean, Unassigned)

Details

Attachments

(1 file)

[Affected versions]:

  • 73.0 -build 1
  • 74.0a1(2020-02-03)

[Affected platforms]:

  • Windows 10 ARM

[Steps to reproduce]:

  1. Go to facebook.com
  2. Attempt to play https://www.facebook.com/theguardian/videos/184757232602050/

[Expected result]:

  • The video starts to play its content

[Actual result]:

  • The video is not played

[Regression range]:

  • Reproducible also with Fx 71.0, I will provide additional info asap.

[Additional notes]:

  • Not reproducible with Chrome
  • No error is displayed inside the Browser console
  • about:support content: https://pastebin.com/N6xVfxbN
  • Other videos that came across were played successfully
Attached image screenshot video.png

This issue is not a regression, reproducible way back to Fx 67.0b3; a warning message is displayed "Something went wrong", only if not already logged, otherwise I ended up with a black screen (see the attachment above).

Severity: minor → S4
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