Closed Bug 1599821 Opened 4 years ago Closed 4 years ago

WNP page is not displayed for some supported locales (be and en-GB)

Categories

(Toolkit :: Application Update, defect)

Desktop
Windows
defect
Not set
critical

Tracking

()

RESOLVED INVALID
Tracking Status
firefox71 --- affected

People

(Reporter: cbaica, Unassigned)

References

Details

Affected versions

  • 71.0 RC

Affected platforms

  • Windows 10
  • Windows 7

Steps to reproduce

  1. Download Fx 60.0.2 be (from here) and Fx 52.0.2 en-GB (from here)
  2. Either install or extract from zip both builds.
  3. On each install change the update channel from 'channel-prefs.js' to "release-localtest".
  4. Go through the update process for each install.

Expected result

  • The new WNP page is displayed for each of the locale.

Actual result

  • No WNP or fallback page is received.

Additional notes

  • For both builds I have tried and .exe and .zip build and no WNP was displayed for either.
  • Fresh installs and clean environment was done for both cases (meaning all firefox data was deleted from the OS Local and Roaming folders before each update).
  • I have also tried different arhitecture (x32 build on an x64 OS) without any success in having the WNP displayed.
Summary: WNP page is not displayed for some supported locales → WNP page is not displayed for some supported locales (be and en-GB)

Hello, also when updating 52.0.2 ka no WNP is presented. The update is made as expected 52.0.2-> 60.0-> 71.0-build4 (20191128221751) on "release-localtest" channel.

The priority flag is not set for this bug.
:robert.strong.bugs, could you have a look please?

For more information, please visit auto_nag documentation.

Flags: needinfo?(robert.strong.bugs)

For Firefox 52.0.2 en-GB and ka updating to the Firefox 56 watershed there is no instruction in the advertised update xml to open a what's new page.
https://aus5.mozilla.org/update/6/Firefox/52.0.2/20170323105023/WINNT_x86_64-msvc-x64/en-GB/release/Windows_NT%2010.0.0.0%20(x64)(noBug1296630v1)(nowebsense)/SSE3/default/default/update.xml

For these builds to show a WNP when updating to 56.0 this would need to be fixed by Release Engineering since this is configured in the update server (e.g. balrog).

For Firefox 56.0 en-GB updating to 71.0 it opened the following url after updating.
https://www.mozilla.org/en-GB/firefox/71.0/whatsnew/all/?oldversion=56.0

For Firefox 60.0.2 be updating to 71.0 it opened the following url after updating.
https://www.mozilla.org/be/firefox/71.0/whatsnew/all/?oldversion=60.0.2

For Firefox 60.0.2 ka updating to 71.0 it opened the following url after updating.
https://www.mozilla.org/ka/firefox/71.0/whatsnew/all/?oldversion=56.0

I suspect that you either didn't use a new profile or possibly used a previously used install directory when you tested which made you experience bug 1523687. If you can still reproduce with a new profile and an install directory that hasn't been used before either ping me on slack or reopen this bug.

Status: NEW → RESOLVED
Closed: 4 years ago
Flags: needinfo?(robert.strong.bugs)
Resolution: --- → INVALID
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