Closed Bug 1570632 Opened 5 years ago Closed 5 years ago

A playback error message will appear on Hulu after turning the computer on from sleep mode

Categories

(Core :: Audio/Video: Playback, defect, P3)

defect

Tracking

()

RESOLVED WORKSFORME
Tracking Status
firefox-esr60 --- unaffected
firefox-esr68 --- unaffected
firefox68 --- unaffected
firefox69 --- unaffected
firefox70 --- unaffected

People

(Reporter: csasca, Unassigned)

Details

(Keywords: regression, regressionwindow-wanted)

Attachments

(1 file)

Affected versions

  • Firefox 70.0a1
  • Firefox 69.0b9
  • Firefox 68.0.1esr
  • Firefox 60.8.0esr

Affected platforms

  • Windows 7
  • Ubuntu 18.04
  • macOS 10.14

Steps to reproduce

  1. Start Firefox
  2. Login to https://www.hulu.com/ with a valid account.
  3. Start a video/movie of choice
  4. Put the computer in Sleep mode and wait for 15 seconds
  5. Start the computer

Expected result

  • Video/movie playback continues

Actual result

  • A message error from Hulu is shown

Regression range

  • This is not recent, as it reproduces on 60.8.0esr too. I will look for a regression asap.

Additional notes

  • The same error (RUNUNK13) will appear if Widevine plugin is manually deactivated during the playback.
  • The error can be seen in the attachment.
  • Issue may not be reproducible from the first try.
  • The Unique Error ID will change everytime.
Has Regression Range: --- → no
Has STR: --- → yes
Priority: -- → P3

Bugbug thinks this bug is a regression, but please revert this change in case of error.

Keywords: regression

This issue seems to not reproduce anymore, it is possible that it has been a server-side problem and now it is fixed. Tried on latest Nightly 70.0a1 (2019-08-07), Firefox 69.0b11 and 68.0.1esr, under Windows 10, macOS 10.11 and Ubuntu 18.04.

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