Closed Bug 1563550 Opened 5 years ago Closed 5 years ago

An error page is shown after refreshing HBO Go video

Categories

(Core :: Networking, defect)

defect
Not set
normal

Tracking

()

RESOLVED DUPLICATE of bug 1562837
Tracking Status
firefox68 --- affected
firefox69 --- affected

People

(Reporter: csasca, Unassigned)

Details

(Keywords: regressionwindow-wanted)

Affected versions

  • Firefox 69.0a1
  • Firefox 68.0

Affected platforms

  • Windows 10 (x64)
  • macOS 10.14
  • Ubuntu 18.04 (x64)

Steps to reproduce

  1. Start Firefox
  2. Access https://play.hbogo.com/ and login with valid credentials
  3. Select any movie or video and play it
  4. Click on refresh

Expected result

  • The page is refreshed and video starts from where it left.

Actual result

  • An error page is shown (see attachment).

Regression range
I will see for a regression asap.

Additional notes

  • Firefox ESR 60.8.0 doesn't seem to be affected.
  • NordVpn was used to simulate America location in order to connect to the domain.
  • Chrome is not affected by this issue.
  • Here is an attachment with actual steps and issue.
  • This may not be reproducible by first try.
Component: Networking: DNS → Networking
Has Regression Range: --- → no

Hi Catalin,

Could you try to use mozregression to locate the regression patch?
In case this is not a regression, could you also try to capture the http log?

Thanks.

Flags: needinfo?(catalin.sasca)

Tried searching for a regression, but seems pretty inconsistent at times. From what I could gather, the latest build where it won't reproduce is Nightly from 2019-04-28 (tried many times to reproduce, but never encountered the error page) and in the 2019-04-29 the page is present. Here is the changelist: https://hg.mozilla.org/mozilla-central/pushloghtml?fromchange=588535ba7633dee062173d41059b403fd3939e4e&tochange=f6766ba4ac77c6757c4e4db7598a2e685f23fcf6.

I hope this will be helpful, if you need the http log too, ni? again and I will try and get that log data too. Thanks!

Flags: needinfo?(catalin.sasca)

I think this is a dup of bug 1562837.

Status: NEW → RESOLVED
Closed: 5 years ago
Resolution: --- → DUPLICATE

(In reply to Kershaw Chang [:kershaw] from comment #3)

I think this is a dup of bug 1562837.

Hmm, based on the cause of that bug, that is quite possible.

I just pushed a fix for bug 1562837 to autoland. Any chance you could please verify that this is fixed in the next Nightly? Thanks!

Flags: needinfo?(catalin.sasca)

Hi Ehsan, did you pushed a fix for this issue with the refresh page error? If so, yes, I will verify it once it will be available in the next Nightly.

Flags: needinfo?(catalin.sasca) → needinfo?(ehsan)

Yes, I believe the fix there should fix both bugs.

Flags: needinfo?(ehsan)

This is ready to be retested in Nightly. Thanks!

I could no longer reproduce this issue on the latest Nightly 70.0a1 (2019-07-11) with Windows 10 x64, macOS 10.13 and Ubuntu 18.04 x64.

Thanks for testing!

This issue is also, no longer reproducible with Beta 69.0b4 on Windows 10 x64, macOS 10.13, Ubuntu 18.04 x64.

You need to log in before you can comment on or make changes to this bug.