Closed Bug 1560308 Opened 5 years ago Closed 5 years ago

[esr60] Unable to access Outlook Mail from Office365

Categories

(Firefox :: General, defect, P1)

60 Branch
defect

Tracking

()

RESOLVED WONTFIX
Tracking Status
firefox-esr60 - wontfix
firefox67 --- unaffected
firefox67.0.1 --- unaffected
firefox68 --- unaffected
firefox69 --- unaffected

People

(Reporter: bmaris, Unassigned)

References

Details

(Keywords: regression)

Attachments

(1 file)

Affected versions

  • Firefox 60.7.2esr
  • Firefox 60.0esr

Unaffected versions

  • Firefox 67.0.4
  • Firefox 68.0b12
  • Latest Nightly 69.0.1

Affected platforms

  • Ubuntu 18.04 64bit
  • Windows 10 64bit
  • macOS 10.13

Steps to reproduce

  1. Visit https://www.office.com/?auth=2
  2. Login with a valid account (can't make it public here)
  3. Click on Outlook from Apps area

Expected result

  • Outlook Mail is successfully opened

Actual result

  • Can't access Outlook Mail.

Regression range

  • Not sure if this is a regression or not, 60.0esr is also affected. Will look for one ASAP.

Additional notes

  • Screencast with the issue was attached.
  • Chrome, Nightly, Release and Beta are not affected by this issue.
Priority: -- → P1
See Also: → 1560273

Bogdan, can you look in the browser console and see if there's a message like event is not defined?

Flags: needinfo?(bogdan.maris)

(In reply to Mike Taylor [:miketaylr] from comment #1)

Bogdan, can you look in the browser console and see if there's a message like event is not defined?

You can see the logs in the screencast attached in this bug. I captured the browser console as well.
Here is the log in a text format: https://docs.google.com/document/d/1a3I5aL4V6l9HrHBTTy4ux4qNqlWX-e6660k1Om31bDc/edit?usp=sharing

Flags: needinfo?(bogdan.maris) → needinfo?(miket)

Thanks, seems unrelated. (Error: Unauthorized seems to be the main thing here).

(Also, pasting logs in a bug comment is super useful, since it can appear in searches for related issues later on).

Flags: needinfo?(miket)

Also I see this behavior has started with 45.0esr build since I can login using 38.8.0esr.

Has Regression Range: --- → yes

ESR60 is going to be EOL soon.

Status: NEW → RESOLVED
Closed: 5 years ago
Resolution: --- → WONTFIX
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