Closed Bug 1546367 Opened 5 years ago Closed 5 years ago

Report Problems panel still displays the description after sending the report

Categories

(Firefox :: Site Identity, defect, P1)

defect

Tracking

()

VERIFIED FIXED
Firefox 68
Tracking Status
firefox-esr60 --- unaffected
firefox66 --- unaffected
firefox67 --- verified
firefox68 --- verified

People

(Reporter: ccomorasu, Assigned: ntim)

References

(Blocks 1 open bug, Regression)

Details

(Keywords: regression)

Attachments

(1 file)

Affected versions

  • Fx 67.0b13
  • Fx 68.0a1

Affected platforms

  • Windows 10 x64
  • Ubuntu 18.04 LTS
  • macOS 10.13

Steps to reproduce

  1. Launch Firefox.
  2. Go to about:preferences#privacy.
  3. From the Content blocking area select the following options: Custom -> Cookies -> All cookies.
  4. Go to https://edition.cnn.com/ and open the Site Information panel.
  5. Click on "Report a problem", type a comment then click on "Send Report".
  6. Open the "Report Problems" panel again.

Expected result

  • The comment from step 5 is submitted.

Actual result

  • The comment from step 5 is still displayed.

Regression range

Has Regression Range: --- → yes
Has STR: --- → yes

(In reply to Cristian Comorasu, QA [:ccomorasu], Release Desktop QA from comment #0)

Regression range

The only patch in this range is just changing a reftest annotation, which can't have caused this bug. So the bisection result must be wrong. Setting flags to request another regression window.

Has Regression Range: yes → no

Thank you, Kartikaya!
I will look into it as soon as possible.

No longer regressed by: 1531532

Regression window:
https://hg.mozilla.org/integration/autoland/pushloghtml?fromchange=21e12842278a9d81100aafb8388ab53d90172190&tochange=9b7d9eccb34e0593c0b13e163469c37d396ccaee

Regressed by: 9b7d9eccb34e Tim Nguyen — Bug 1513343 - Remove textarea binding and replace usages with html:textarea. r=bgrins,dao

:ntim,
Your patch seems to cause the regression. Can you please look into this?

Flags: needinfo?(ntim.bugs)
Regressed by: 1513343

Without having looked deeply into this, my guess this that

So now we should probably add an else at https://searchfox.org/mozilla-central/rev/ec489aa170b6486891cf3625717d6fa12bcd11c1/browser/base/content/browser-contentblocking.js#1013 that clears the value if the report was successful.

Flags: needinfo?(ntim.bugs)
Assignee: nobody → ntim.bugs
Pushed by ntim.bugs@gmail.com:
https://hg.mozilla.org/integration/autoland/rev/99ad1e5017af
Clear report textarea when report is submitted. r=bgrins

Comment on attachment 9060172 [details]
Bug 1546367 - Clear report textarea when report is submitted. r=bgrins

Beta/Release Uplift Approval Request

  • User impact if declined: "Report breakage" subview does not clear the comments field when the report is submitted resulting in confusing user experience.
  • Is this code covered by automated tests?: Yes
  • Has the fix been verified in Nightly?: No
  • Needs manual test from QE?: Yes
  • If yes, steps to reproduce:
  • List of other uplifts needed: None
  • Risk to taking this patch: Low
  • Why is the change risky/not risky? (and alternatives if risky): Low risk, one line change covered by a new test
  • String changes made/needed: none
Attachment #9060172 - Flags: approval-mozilla-beta?
Status: NEW → RESOLVED
Closed: 5 years ago
Resolution: --- → FIXED
Target Milestone: --- → Firefox 68
Priority: -- → P1

Comment on attachment 9060172 [details]
Bug 1546367 - Clear report textarea when report is submitted. r=bgrins

Minimal patch, low risk but fixes a visible bug for the end user, uplift approved for 67 beta 14, thanks.

Attachment #9060172 - Flags: approval-mozilla-beta? → approval-mozilla-beta+
QA Whiteboard: [qa-triaged]

I can confirm this issue is fixed.
I verified on Fx 68.0a1 and Fx 67.0b14 using Ubuntu 18.04 LTS, macOS 10.14.3, Windows 10 x64 and Windows 7 x32.

Status: RESOLVED → VERIFIED
Flags: qe-verify+
Has Regression Range: no → yes
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