Open Bug 1505362 Opened 6 years ago Updated 2 years ago

The snap build does not recognize 3rd party apps for handling PDF files

Categories

(Firefox :: File Handling, defect, P5)

x86_64
Linux
defect

Tracking

()

Tracking Status
firefox63 --- affected
firefox64 --- affected
firefox65 --- unaffected

People

(Reporter: cbaica, Unassigned)

Details

Attachments

(1 file)

[Note]:
- Must have Foxit installed on the system.
- The snap build was installed using 'sudo snap install firefox --beta' command.

[Affected versions]:
- Fx 64.0b7 - SNAP build
- Fx 63.0.1 - SNAP build

[Affected platforms]:
- Ubuntu 16.04 x64 LTS

[Steps to reproduce]:
1. Launch Firefox snap build.
2. Go to about:preferences and scroll down to the Applications section.
3. Open the 'action' drop-down menu for PDF.

[Expected result]:
- Foxit should be displayed in the drop-down list.

[Actual result]:
- Foxit is not displayed in the drop-down.

[Regression range]:
- Same issue occurs on Fx63.0.1 snap build, so I don't think this is a regression.

[Additional notes]:
- If you mention the path to the Foxit launcher and in a new tab visit http://www23.statcan.gc.ca/imdb-bmdi/pub/instrument/3901_Q2_V3-eng.pdf , it can be noticed that the PDF is downloaded, but nothing else happens. Clicking on the downloaded file or on the 'open folder' button inside the downloads panel does not work.

- This issue does not occur on the latest beta or nightly normal builds. There Foxit is recognized as a default program to open PDF files, and after the download is complete, Foxit launches displaying the downloaded pdf.
Severity: critical → normal
Priority: -- → P5
Severity: normal → S3
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