Open Bug 1485379 Opened 6 years ago Updated 1 month ago

[Intermittent] Custom images are not set until Top Sites are refreshed

Categories

(Firefox :: New Tab Page, defect, P3)

defect

Tracking

()

Tracking Status
firefox62 --- wontfix
firefox63 --- wontfix
firefox79 --- affected

People

(Reporter: obotisan, Unassigned)

References

(Blocks 1 open bug)

Details

Attachments

(1 file)

Attached image blank top site.gif
[Affected versions]:
- beta 62.0b19
- Nightly 63.0a1

[Affected platforms]:
- Windows 10 x 64
- Windows 7 x 64
- macOS 10.13
- Ubuntu 

[Steps to reproduce]:
1. Open a new tab and click on "Edit" button for one of the Top Sites.
2. Click the "Use a custom image" option and input a valid URL (e.g. https://r.hswstatic.com/w_907/gif/tesla-cat.jpg).
3. Click on "Preview" and then on "Save".
4. Repeat the steps 1 to 3 and observe behaviour. 

[Expected result]:
- Seeing that the image was already loaded by clicking on "Preview", the site should have the custom image as a logo. 

[Actual result]:
- The image appears only after the Top Sites are refreshed in some way (by restarting the browser). 

[Regression range]:
- I can't find if it's a regression, because the bug is intermittent.

[Notes]:
- In Browser Console I got this error: 

Could not create thumbnails directoryWin error 3 during operation makeDir on file C:\Users\svuser\AppData\Local\Mozilla\Firefox\Profiles\fgjr2e92.è`4±¤±4`é\thumbnails (The system cannot find the path specified. 

- I got this error even if the image was loaded after step 3.  
- I can reproduce this by using a clean profile 7 times out of 10.
Blocks: 1445085
Iteration: --- → 64.1 (Sep 14)
Priority: -- → P3
Iteration: 64.1 (Sep 14) → 64.2 (Sep 28)
Iteration: 64.2 (Sep 28) → ---
Component: Activity Streams: Newtab → New Tab Page

Maybe we could change the title to "Image is Blank" to be more precise so it is quicker to find the ticket? Especially as it is quite deep into the ticket list.

Severity: normal → S3
Duplicate of this bug: 1847058
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