Closed
Bug 1437102
Opened 6 years ago
Closed 2 years ago
[Pointer Events] Street View freezes when using stylus
Categories
(Web Compatibility :: Site Reports, defect, P3)
Tracking
(firefox59 affected)
RESOLVED
WORKSFORME
Tracking | Status | |
---|---|---|
firefox59 | --- | affected |
People
(Reporter: JuliaC, Unassigned)
References
(Blocks 1 open bug)
Details
[Note]: - This issue is only reproducible when using stylus [Affected versions]: - Firefox 59.0b8 build2 (20180208193705) [Affected platforms]: - macOS 10.13 - Windows 10 x64 [Steps to reproduce]: 1. Launch Firefox 2. - go to "about:config", add the pref "browser.tabs.remote.force-enable" as a boolean and set it to "true" - ensure that the "dom.w3c_pointer_events.enabled" pref is set to "true" 3. Access maps.google.com 4. Search a random location and enter Street View 5. Tap the in order to move from the chosen location [Expected result]: - The movement is made smoothly, the images are properly rendered [Actual result]: - Street View freezes, the images get blurry during the movement (see the screenshot https://imgur.com/a/55EKD) [Additional notes]: - The issue is not reproducible with PE disabled
Comment 1•6 years ago
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Iulia, which stylus are you using? I mean, I assume you have some external device. Have you tested Chrome on MacOS and Windows and Edge on Windows?
Flags: needinfo?(iulia.cristescu)
Reporter | ||
Updated•6 years ago
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Flags: needinfo?(iulia.cristescu) → needinfo?(alexandru.simonca)
Comment 2•6 years ago
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Hi Olli, The testing was done on a Wacom Intuos Pro S tablet hooked up to the MacBook / Windows machine. I have retested all of these platforms with the browsers you mentioned and I found that the issue is reproducible on all of them.
Flags: needinfo?(alexandru.simonca)
Comment 3•6 years ago
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Ok, then this sounds like a website issue. I'll report this to Google.
Updated•6 years ago
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Component: DOM: Events → Desktop
Product: Core → Tech Evangelism
Version: 59 Branch → Firefox 59
Updated•6 years ago
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Flags: needinfo?(miket)
Priority: -- → P3
Comment 4•6 years ago
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This doesn't reproduce for me using a stylus on a touch capable windows laptop (but that's not a wacom tablet). No abnormal blurriness when using the stylus to navigate street view.
Flags: needinfo?(miket)
Assignee | ||
Updated•5 years ago
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Product: Tech Evangelism → Web Compatibility
Comment 5•4 years ago
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Oana, Does it still reproduce.
Olli did contact Google on Feb 2018
Flags: needinfo?(oana.arbuzov)
Keywords: webcompat:site-wait
Comment 6•4 years ago
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Karl, unfortunately I don't have a stylus to test the issue.
Mihai, can anyone from your team check this issue?
Flags: needinfo?(oana.arbuzov) → needinfo?(mihai.boldan)
Comment 7•4 years ago
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Unfortunately we don't have the necessary hardware in order to confirm this issue.
Flags: needinfo?(mihai.boldan)
Updated•3 years ago
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Flags: needinfo?(bugs)
Updated•3 years ago
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Comment 8•2 years ago
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Karl, do we have anyone available with a stylus and a tablet (Mac Os, Windows)? Also, is it still a webcompat
issue since the default configuration of the browser were altered?
Flags: needinfo?(kdubost)
Comment 9•2 years ago
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I wonder if people in the design teams have.
Let's ask on Slack.
Flags: needinfo?(kdubost)
Comment 11•2 years ago
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I just tested on a
- Wacom Intuos Pro M
- Wacom Cintiq Pro 13
and it works without any issues. I've also seen messages on Slack saying that it works on a Surface Pro, and an iPad. Let's close this as WORKSFORME.
Status: NEW → RESOLVED
Closed: 2 years ago
Flags: needinfo?(dschubert)
Flags: needinfo?(bugs)
Resolution: --- → WORKSFORME
Updated•2 years ago
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Keywords: webcompat:site-wait
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Description
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