Closed Bug 1413904 Opened 7 years ago Closed 4 years ago

Intermittent connection issue on talky.io

Categories

(Core :: WebRTC: Audio/Video, defect, P2)

defect

Tracking

()

RESOLVED WORKSFORME
Tracking Status
firefox56 --- affected
firefox57 --- affected
firefox58 --- affected
firefox59 --- affected

People

(Reporter: Gabi, Unassigned)

Details

[Environment:]
Mac Os 10.12.6, MacOS 10.13, Win 10x64

Nightly 58.0a1 20171102100041
Fx 57.0b13 
Fx 56.0.2


[Steps to reproduce]:
1. Launch Firefox.
2. Go to https://talky.io/ 
3. Choose room name
4. Click Start a chat button


[Actual result]:
- Unable to connect to room, "could not connect to server" error is displayed
- The issue is intermittent 


[Expected result]:
- User is connected to room

Browser console log:
https://pastebin.mozilla.org/9071909
It works just fine here. Are you sure it wasn't a connectivity issue on talky.io side?
Flags: needinfo?(gasofie)
(In reply to Alex Chronopoulos [:achronop] from comment #1)
> It works just fine here. Are you sure it wasn't a connectivity issue on
> talky.io side?

I tested on Chrome at the same time that the connectivity issues were observed on Firefox and it worked fine, but there's a chance that its a issue on talky.io side.
Flags: needinfo?(gasofie)
Rank: 15
Priority: -- → P2
We tested today using latest Nightly 59.0a1 on macOS 10.13, macOS 10.12 and Ubuntu 16.04 64bit and we are still running into problems. For macOS 10.13 and Ubuntu 16.04 64bit we can't establish a call at all, but using macOS 10.12 we can sometimes but it shows the image with huge lag and the content of the webpage is completely broken. Here are some logs from macs https://pastebin.com/dvQwRXnJ.
Severity: normal → major
OS: macOS → All

This seems to be working fine on OS X.

Status: NEW → RESOLVED
Closed: 4 years ago
Resolution: --- → WORKSFORME
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