Closed
Bug 1398188
Opened 7 years ago
Closed 7 years ago
UTM Remover with e10s enabled uses tons of memory
Categories
(WebExtensions :: General, defect)
Tracking
(Not tracked)
RESOLVED
FIXED
People
(Reporter: nich, Unassigned)
References
Details
(Whiteboard: [MemShrink:P3])
Attachments
(1 file)
302.52 KB,
application/x-gzip
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Details |
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:55.0) Gecko/20100101 Firefox/55.0 Build ID: 20170824053622 Steps to reproduce: Win10 x64, FF 55.0.3 x64. e10s set to enabled, 7 content process limit. i5 4690k, 16GB RAM, 32GB Virtual Memory When Firefox is open for a while with lots of tabs open, RAM usage skyrockets. Anecdotally, Buzzfeed pages open/loaded into memory tend to make it worse; tab sits there constantly loading, but this could be an interaction with an addon. Actual results: Firefox RAM usage spikes, using all VM. CPU usage typically sits high too, on UI process + whichever process is hogging memory. When RAM is maxed, system freezes/stutters while GC is run and flushed. This can cycle for a couple of hours, or it can cause Win10 to close the program saying it needs to close something to find more free memory. Manually force-closing firefox and restarting resolves issue temporarily. Killing runaway process thread temporarily relieves the issue. Expected results: Firefox behaves.
Summary: multi-process ram usage virtual memory → [FF 55.0.3] multi-process enabled, ram/virtual memory runaway
Comment 1•7 years ago
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User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:57.0) Gecko/20100101 Firefox/57.0 Firefox: 57.0a1, Build ID 20170824053622 I have tested this issue on latest Firefox release (55.0.3) and I think I managed to reproduce part of it by opening 100 tabs containing Reddit and Buzzfeed pages. In my case the used memory from all the processes sumed approximately 6GB. Nich, could you please post a copy of about:support and if possible, please list some of the websites you are encountering this on. And lastly, can you please retest this issue on latest Nightly build using a new clean Firefox profile, maybe even safe mode, to eliminate custom settings as a possible cause (https://goo.gl/AR5o9d)? Mike, can you please give us your opinion regarding the memory report from the attachment?
Flags: needinfo?(nich)
Flags: needinfo?(mconley)
This session has been active for a large part of today: I've mediated CPU/RAM usage with process killing. I'm grabbing the nightly now, will see how it fares later today in safe mode on a new profile. Buzzfeed is the most common source of problems, but I don't think the only. As it stands now, with a fresh buzzfeed tab open, CPU utilisation is sitting around 50%, and memory usage is very slowly increasing increasing by ~1GB every 2 minutes or so. Forcing the tab to stop continuously loading cuts resource usage dramatically. Application Basics ------------------ Name: Firefox Version: 55.0.3 Build ID: 20170824053622 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:55.0) Gecko/20100101 Firefox/55.0 OS: Windows_NT 10.0 Multiprocess Windows: 6/6 (Enabled by user) Web Content Processes: 7/7 Google Key: Found Mozilla Location Service Key: Found Safe Mode: false Crash Reports for the Last 3 Days --------------------------------- All Crash Reports (including 6 pending crashes in the given time range) Firefox Features ---------------- Name: Application Update Service Helper Version: 2.0 ID: aushelper@mozilla.org Name: Click-to-Play staged rollout Version: 1.2 ID: clicktoplay-rollout@mozilla.org Name: Firefox Screenshots Version: 10.12.0 ID: screenshots@mozilla.org Name: Follow-on Search Telemetry Version: 0.9.1 ID: followonsearch@mozilla.com Name: Multi-process staged rollout Version: 2.0 ID: e10srollout@mozilla.org Name: Pocket Version: 1.0.5 ID: firefox@getpocket.com Name: Shield Recipe Client Version: 55.1 ID: shield-recipe-client@mozilla.org Name: Web Compat Version: 1.1 ID: webcompat@mozilla.org Extensions ---------- Name: about:addons-memory Version: 12 Enabled: true ID: about-addons-memory@tn123.org Name: Add-on Compatibility Reporter Version: 2.2.4 Enabled: true ID: compatibility@addons.mozilla.org Name: Enhanced Steam Version: 9.5 Enabled: true ID: jid1-YdiFiTEkQgInxA@jetpack Name: IMGoogle Version: 2.3 Enabled: true ID: igoogle@eros.man Name: NoScript Version: 5.0.9 Enabled: true ID: {73a6fe31-595d-460b-a920-fcc0f8843232} Name: nzbFox Version: 1.4.5 Enabled: true ID: nzbFox@github Name: Print Edit Version: 18.3 Enabled: true ID: printedit@DW-dev Name: Re-Pagination Version: 2016.08.03 Enabled: true ID: {6072cb90-a0bd-11da-a746-0800200c9a66} Name: Reddit Enhancement Suite Version: 5.8.4 Enabled: true ID: jid1-xUfzOsOFlzSOXg@jetpack Name: Tab Groups Version: 2.1.4 Enabled: true ID: tabgroups@quicksaver Name: Tab Wheel Scroll Version: 20170104.7.46 Enabled: true ID: tabscroll@mthamil Name: Test Pilot Version: 2.0.2-dev-1c11ce2 Enabled: true ID: @testpilot-addon Name: uBlock Origin Version: 1.14.4 Enabled: true ID: uBlock0@raymondhill.net Name: UTM Remover Version: 1.0.0 Enabled: true ID: utm-remover@localhost.localdomain Name: Video DownloadHelper Version: 6.3.1 Enabled: true ID: {b9db16a4-6edc-47ec-a1f4-b86292ed211d} Name: Wayback Machine Version: 1.8.1 Enabled: true ID: wayback_machine@mozilla.org Name: Activity Stream Version: 1.14.3 Enabled: false ID: @activity-streams Name: Adblock Plus Version: 2.9.1 Enabled: false ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} Name: BugMeNot Plugin Version: 3.1-signed.1-signed Enabled: false ID: {987311C6-B504-4aa2-90BF-60CC49808D42} Name: Dark Background and Light Text Version: 0.5.11 Enabled: false ID: jid1-QoFqdK4qzUfGWQ@jetpack Name: eCleaner Version: 1.4.1-signed.1-let-fixed.1-signed Enabled: false ID: {c72c0c73-4eb0-4fb3-af0f-074e97326cfd} Name: Flash Block Version: 4.20.13.1-signed.1-signed Enabled: false ID: {95ab36d4-fb6f-47b0-8b8d-e5f3bd547953} Name: Flashblock Version: 1.5.20 Enabled: false ID: {3d7eb24f-2740-49df-8937-200b1cc08f8a} Name: Greasemonkey Version: 3.11 Enabled: false ID: {e4a8a97b-f2ed-450b-b12d-ee082ba24781} Name: I must not fear! Version: 1.1 Enabled: false ID: david@chimicon.com Name: Image-Show-Hide Version: 0.2.8.1.1-signed.1-signed Enabled: false ID: {92A24891-BA14-4e89-9FFD-07FFBE4334EE} Name: Live HTTP headers Version: 0.17.1-signed.1-signed Enabled: false ID: {8f8fe09b-0bd3-4470-bc1b-8cad42b8203a} Name: Longdesc Version: 0.8.1-signed.1-signed Enabled: false ID: {31098840-93C0-4382-BD3F-B3B112FDD601} Name: MEGA Version: 3.15.6 Enabled: false ID: firefox@mega.co.nz Name: nzbdStatus Version: 2.0b7 Enabled: false ID: sabnzbdstatus@dq5studios.com Name: Pocket Version: 3.0.6.1-signed Enabled: false ID: isreaditlater@ideashower.com Name: Reload Tab On Double-Click Version: 1.2.1.1-signed.1-signed Enabled: false ID: {aede9b05-c23c-479b-a90e-9146ed62d377} Name: Show Picture Version: 4.0 Enabled: false ID: LDshowpicture_plashcor@gmail.com Name: TabCounter Version: 1.0.3.1-signed.1-signed Enabled: false ID: tabcounter@felipc.com Name: The Addon Bar (restored) Version: 3.2.9-compat-fixed-4 Enabled: false ID: the-addon-bar@GeekInTraining-GiT Name: User Agent Switcher Version: 0.7.3.1-signed.1-signed Enabled: false ID: {e968fc70-8f95-4ab9-9e79-304de2a71ee1} Graphics -------- Features Compositing: Direct3D 11 Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 00000000192d3492) EGL_VERSION: 1.4 (ANGLE 2.1.0.dec065540d5f) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses WebGL 1 Driver Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 970 Direct3D11 vs_5_0 ps_5_0) WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.dec065540d5f) WebGL 1 Driver Extensions: GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc MOZ_WEBGL_depth_texture WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 00000000192d3492) EGL_VERSION: 1.4 (ANGLE 2.1.0.dec065540d5f) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses WebGL 2 Driver Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 970 Direct3D11 vs_5_0 ps_5_0) WebGL 2 Driver Version: OpenGL ES 3.0 (ANGLE 2.1.0.dec065540d5f) WebGL 2 Driver Extensions: GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object WebGL 2 Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc Audio Backend: wasapi DirectWrite: true (10.0.15063.483) GPU #1 Active: Yes Description: NVIDIA GeForce GTX 970 Vendor ID: 0x10de Device ID: 0x13c2 Driver Version: 22.21.13.8541 Driver Date: 8-21-2017 Drivers: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ce1961376673184c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ce1961376673184c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ce1961376673184c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ce1961376673184c\nvldumdx.dll C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ce1961376673184c\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ce1961376673184c\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ce1961376673184c\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ce1961376673184c\nvldumd.dll Subsys ID: 00000000 RAM: 4096 Diagnostics AzureCanvasAccelerated: 0 AzureCanvasBackend (UI Process): skia AzureContentBackend (UI Process): skia AzureFallbackCanvasBackend (UI Process): cairo GPUProcessPid: 9252 failures: CP+[GFX1-]: [D2D1.1] Failed to obtain a device for DrawTargetD2D1::Init(ID3D11Texture2D*, SurfaceFormat). Decision Log DIRECT2D: disabled by user: Disabled via gfx.direct2d.disabled WEBRENDER: opt-in by default: WebRender is an opt-in feature unavailable by runtime: Build doesn't include WebRender Crash Guard Disabled Features OpenGL: Reset on Next Restart Failure Log (#0): CP+[GFX1-]: [D2D1.1] Failed to obtain a device for DrawTargetD2D1::Init(ID3D11Texture2D*, SurfaceFormat). (#363): CP+[GFX1-]: Could not borrow DrawTarget (D3D11) 0 (#364): CP+[GFX1-]: [D2D1.1] Failed to obtain a device for DrawTargetD2D1::Init(ID3D11Texture2D*, SurfaceFormat). (#365): CP+[GFX1-]: Could not borrow DrawTarget (D3D11) 0 (#366): CP+[GFX1-]: [D2D1.1] Failed to obtain a device for DrawTargetD2D1::Init(ID3D11Texture2D*, SurfaceFormat). (#367): CP+[GFX1-]: Could not borrow DrawTarget (D3D11) 0 (#368): CP+[GFX1-]: [D2D1.1] Failed to obtain a device for DrawTargetD2D1::Init(ID3D11Texture2D*, SurfaceFormat). (#369): CP+[GFX1-]: Could not borrow DrawTarget (D3D11) 0 (#370): CP+[GFX1-]: [D2D1.1] Failed to obtain a device for DrawTargetD2D1::Init(ID3D11Texture2D*, SurfaceFormat). (#371): CP+[GFX1-]: Could not borrow DrawTarget (D3D11) 0 (#372): CP+[GFX1-]: [D2D1.1] Failed to obtain a device for DrawTargetD2D1::Init(ID3D11Texture2D*, SurfaceFormat). (#373): CP+[GFX1-]: Could not borrow DrawTarget (D3D11) 0 (#374): CP+[GFX1-]: [D2D1.1] Failed to obtain a device for DrawTargetD2D1::Init(ID3D11Texture2D*, SurfaceFormat). (#375): CP+[GFX1-]: Could not borrow DrawTarget (D3D11) 0 (#376): CP+[GFX1-]: [D2D1.1] Failed to obtain a device for DrawTargetD2D1::Init(ID3D11Texture2D*, SurfaceFormat). (#377): CP+[GFX1-]: Could not borrow DrawTarget (D3D11) 0 Important Modified Preferences ------------------------------ accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 3 browser.download.folderList: 0 browser.download.manager.alertOnEXEOpen: true browser.link.open_newwindow.restriction: 0 browser.link.open_newwindow.restriction.backup: 2 browser.places.importDefaults: false browser.places.migratePostDataAnnotations: false browser.places.smartBookmarksVersion: 8 browser.places.updateRecentTagsUri: false browser.search.param.yahoo-fr: chrf-ytbm browser.search.param.yahoo-fr-cjkt: chrf-ytbm browser.search.param.yahoo-type: ${8} browser.search.useDBForOrder: true 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extensions.checkCompatibility.5.0p: false extensions.checkCompatibility.5.0pre: false extensions.checkCompatibility.6.0: false extensions.checkCompatibility.6.0a: false extensions.checkCompatibility.7.0: false extensions.checkCompatibility.7.0a: false extensions.checkCompatibility.8.0: false extensions.checkCompatibility.8.0a: false extensions.checkCompatibility.9.0: false extensions.checkCompatibility.9.0a: false extensions.checkCompatibility.nightly: false extensions.lastAppVersion: 55.0.3 font.internaluseonly.changed: false general.useragent.extra.microsoftdotnet: ( .NET CLR 3.5.30729; .NET4.0C) gfx.crash-guard.d3d11layers.appVersion: 55.0.2 gfx.crash-guard.d3d11layers.deviceID: 0x13c2 gfx.crash-guard.d3d11layers.driverVersion: 22.21.13.8494 gfx.crash-guard.d3d11layers.feature-d2d: false gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: true 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services.sync.lastSync: Thu Sep 14 2017 01:09:05 GMT+1000 (AUS Eastern Standard Time) services.sync.numClients: 2 storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1503643794 ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found. user.js Preferences ------------------- Your profile folder contains a user.js file, which includes preferences that were not created by Firefox. Important Locked Preferences ---------------------------- Places Database --------------- JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.15 Version in use: 4.15 NSS Expected minimum version: 3.31.1 Version in use: 3.31.1 NSSSMIME Expected minimum version: 3.31.1 Version in use: 3.31.1 NSSSSL Expected minimum version: 3.31.1 Version in use: 3.31.1 NSSUTIL Expected minimum version: 3.31.1 Version in use: 3.31.1 Experimental Features --------------------- Sandbox ------- Content Process Sandbox Level: 1 Effective Content Process Sandbox Level: 1
Flags: needinfo?(nich)
Initial response from the nightly, old profile: no issues, a dozen Buzfeed tabs quickly load and then stop loading, rather than infinite load animation/activity. Will see how it fares after a day of being beaten with a stick.
Read a few pages on buzzfeed, a youtube video or two, and it's... well, CPU is sitting around 50% again, and memory is showing clear rises and falls. FF is starting to stutter a little. I'll try with a fresh profile/safemode. about:performance is showing everything performing well, threads are using low-ish memory, but the parent thread is the one sitting at 3GB+ and high CPU.
Updated•7 years ago
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Product: Firefox → Core
Comment 6•7 years ago
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This is pretty crazy: > 15,317.22 MB (100.0%) -- explicit > ├──14,958.16 MB (97.66%) ── heap-unclassified My best guess is an extension behaving badly. nich it sounds like you were going to do this already but a few steps you could take to help us debug this: 1) Try to repro in safe mode, if it's fixed then try disabling add-ons until you find the offending one (if there is one) 2) Test with the default number of content processes (we want to add more eventually, but right now 7 is not a supported configuration in 55) 3) Try a Firefox refresh [1] (if you feel comfortable with that) If all of that fails it might be helpful to test with 56 (beta) or 57 (nightly). If you go that route please be sure to test with an empty profile (or a copy of your own), I don't want to you to end up with a trashed profile! [1] https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings
Flags: needinfo?(erahm) → needinfo?(nich)
Release (55.x), old/normal profile, safe mode, and using 'recommended performance settings' which I guess is using the default of 1 process (as an aside, I thought it defaulted to 4). Seems ok after about half an hour. Safemode, 7 processes, and it's stayed pretty stable over the last hour, tho' CPU usage still seems a bit high (who knows, maybe just ads). Killed the process with the highest CPU/memory usage, and it's behaving as expected - even after reloading/refreshing all of the tabs that closed, it's sitting at low memory usage and almost no CPU usage. Back out of safemode but with every extension disabled, so flash works - 7 processes. Seemed ok for a while, re-enabled all of my usual extensions. Within about half an hour, CPU usage is sitting ~50% and memory is trending upwards. It looks like the CPU usage itself may be an issue with ublock Origin and having so many tabs open at once. Changing FF to use 1 content process instead of 7 seems to make no difference there. Restarting the browser to see what happens, and within 10 minutes, it's the same old same old. High CPU usage, memory usage is stable at first, but after not-long, is cycling up over 13gb, and Buzfeed tabs won't stop loading. Disable Noscript, swap it back down to 1 process, hit restart, and no change to CPU usage but memory looks more stable - Buzzfeed tabs still won't stop loading. A few more combinations of extensions enabled and disabled, and I can have ublock and noscript running, along with everything else apart from UTM Remover, and it seems relatively stable over the last 15 minutes. The best I can work out is that the extension, UTM Remover, is what is causing some issues with Buzzfeed tabs continually loading. As soon as it's disabled, those tabs finish loading and CPU usage falls to where expected. I'll keep trying to repro over the next day or so, tho', as I think the memory/processor usage issue has been occurring for me longer than I've had that particular extension installed. Once I can narrow it down to a specific issue, I'll try on beta/nightly, with a new profile.
Flags: needinfo?(nich)
Comment 9•7 years ago
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Also note a.m.o indicates this addon is compatible with 57 when in fact it is not.
Component: Untriaged → Add-ons
Product: Core → Tech Evangelism
Summary: [FF 55.0.3] multi-process enabled, ram/virtual memory runaway → UTM Remover with e10s enabled uses tons of memory
Whiteboard: [MemShrink] → [MemShrink:P3]
Version: 55 Branch → Firefox 55
Comment 10•7 years ago
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Sorry it took me so long to get to this. :( Sounds like the culprit (the UTM Remover add-on) has been identified. (In reply to Eric Rahm [:erahm] (please no mozreview requests) from comment #9) > Also note a.m.o indicates this addon is compatible with 57 when in fact it > is not. Are you sure? I just pulled the add-on source, and it seems like it should be compatible with 57.
Flags: needinfo?(mconley)
Comment 11•7 years ago
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(In reply to Mike Conley (:mconley) (:⚙️) - Backlogged on reviews from comment #10) > Sorry it took me so long to get to this. :( Sounds like the culprit (the UTM > Remover add-on) has been identified. > > (In reply to Eric Rahm [:erahm] (please no mozreview requests) from comment > #9) > > Also note a.m.o indicates this addon is compatible with 57 when in fact it > > is not. > > Are you sure? I just pulled the add-on source, and it seems like it should > be compatible with 57. I tried to install it on Nightly 57 and it failed due to not being compatible.
Reporter | ||
Comment 12•7 years ago
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I can't believe I only just realised this, but in terms of the problem I had above, a relatively obvious explanation may be that the extension had issues with buzzfeed because buzzfeed insists on appending a UTM reference to every single page. Delete it, hit enter, and it'll put a fresh one up. I couldn't say what interaction it's having in 57+
Comment 13•7 years ago
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(In reply to Eric Rahm [:erahm] (please no mozreview requests) from comment #11) > > I tried to install it on Nightly 57 and it failed due to not being > compatible. Ah, yeah - the manifest.json sets the version limit to 56. At any rate, this is starting to sound like a UTM Remover leak? Hey TheOne, any possibility we could point the author of UTM Remover (https://addons.mozilla.org/en-US/firefox/addon/utm-remover/) at this bug?
Flags: needinfo?(awagner)
Comment 14•7 years ago
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The add-on is fairly simple. All it does is register a listener and then uses it to clean up parameters from requests. Not sure why it's causing the memory problems, but it may be something that needs to be fixed on the WE side. Moving there for investigation. I'll notify the developer about the max version issue and will also point them here.
Component: Add-ons → WebExtensions: Untriaged
Flags: needinfo?(awagner)
Product: Tech Evangelism → Toolkit
Version: Firefox 55 → 55 Branch
Comment 15•7 years ago
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Can you reproduce with only that add-on enabled and all others disabled? Your last memory report has tons of add-ons enabled.
Comment 16•7 years ago
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(In reply to nich from comment #12) > I can't believe I only just realised this, but in terms of the problem I had > above, a relatively obvious explanation may be that the extension had issues > with buzzfeed because buzzfeed insists on appending a UTM reference to every > single page. Delete it, hit enter, and it'll put a fresh one up. Indeed. Loading buzfeed with this extension installed seems to cause constant trashing due to the constant redirects: http://bit.ly/2yNW382 I'm not entirely sure how the pages load at all. I can replicate the heap-unclassified growth, too, but it's a bit odd. Sometimes it goes down after a while. At one point it grew by 200MB after I'd closed all of the Reddit tabs and waited a while. And we seem to continue consuming CPU time in webRequest code even after the tabs have all been closed. When I disable the extension, heap-unclassified drops like a stone again, but stays at a few hundred MB. My guess is that the main problem is the extension triggering infinite redirect loops, and just triggering more and more of them as more pages are loaded. The heap-unclassified usage is probably from all of the HTTP channel objects. It's unclear to me at this point whether the remaining heap-unclassified after disabling the extension is a leak or not. I'll see if I can get some information out of DMD.
Comment 17•7 years ago
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The heap growth is much slower with DMD enabled, but it looks like most of the remaining heap-unclassified allocations after the extension disabled are from the massive array of redirect principals and referrers generated for the channel LoadInfo. I'm not sure what's keeping those alive after the extension has been disabled and the tabs have been closed. Anyway, we should probably put a limit on the number of internal redirects we process in a redirect chain the way we do for HTTP redirects. That's probably a necko bug.
Comment 18•7 years ago
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Slightly more detail: It turns out that this is actually caused by the extension redirecting URLs like this: https://www.google-analytics.com/collect?v=1&_v=j63&a=1489674520&t=pageview&_s=1&dl=https%3A%2F%2Fwww.buzzfeed.com%2F%3Futm_term%3D.ivxOZg7jD&dp=%2F&ul=en-us&de=UTF-8&dt=BuzzFeed&sd=24-bit&sr=2560x1440&vp=2546x1315&je=0&_u=SACAAEABM~&jid=&gjid=&cid=1937412809.1506716967&tid=UA-1740781-1&_gid=24724154.1506716970&cd1=feedpager&z=1640575367 to themselves, since it tries to redirect any URL that contains "utm_", and assumes that its mangler will result in a different URL. *That* needs to be fixed in the extension, and it should probably be blocked until it is. But we should also handle this better on the platform side.
Flags: needinfo?(jorge)
Updated•7 years ago
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Status: UNCONFIRMED → NEW
Component: WebExtensions: Untriaged → Add-ons
Ever confirmed: true
Product: Toolkit → Tech Evangelism
Version: 55 Branch → Firefox 55
Comment 19•7 years ago
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This listing was disabled and the developer was notified. The low usage doesn't warrant a block, I think, and hopefully the add-on will be updated to address this soon enough. Since the Firefox side of this was moved to a different bug, I'm closing this.
Status: NEW → RESOLVED
Closed: 7 years ago
Flags: needinfo?(jorge)
Resolution: --- → FIXED
Assignee | ||
Updated•5 years ago
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Component: Add-ons → General
Product: Tech Evangelism → WebExtensions
Updated•5 years ago
|
Version: Firefox 55 → 55 Branch
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Description
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