Hossein Mahboob Mojaz Reporter
	Description • 8 years ago

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.143 Safari/537.36

Steps to reproduce:

when Open Firefox and Open icons8.com , Firefox not responding and when open task manager eaten memory in second and take memory 4970 mb (really) i take screenshot and send to you


Actual results:

Freezing and Take Memory until 4970 mb , and end process by task manager


Expected results:

Normal Working

	Andre Klapper
	Comment 1 • 8 years ago

Please enter the address "about:memory?verbose" (with a lower-case "v") in the address bar and attach (using the "Add an attachment" link above) the output here.

	Eric Rahm [:erahm]
	Comment 2 • 8 years ago

(In reply to Andre Klapper from comment #1)
> Please enter the address "about:memory?verbose" (with a lower-case "v") in
> the address bar and attach (using the "Add an attachment" link above) the
> output here.

Saving a report might be easier: click "Measure and Save" in about:memory [1] and attach the file here. It would also help if you could provide the output from about:support as well.

Just loading icons8.com on linux doesn't reproduce the issue for me, so it might be Windows only or related to an add-on.

[1] https://developer.mozilla.org/en-US/docs/Mozilla/Performance/about:memory#How_to_generate_memory_reports

	Ting-Yu Chou [:ting] (away)
	Comment 3 • 8 years ago

Just tried to load icons8.com on Windows with Nightly, but didn't reproduce.

	Emil Pasca [:emilpasca]
	Comment 4 • 8 years ago

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:52.0) Gecko/20100101 Firefox/52.0

I have tested this issue on Windows 10 x64 with the latest Firefox release (49.0.1), the latest Nightly (52.0a1-20161019030208) and also with an older version of Firefox (44.0)  and could not to reproduce it.
After opening icons8.com, I have made an account on this website and navigated to the same page as the reporter, also tried searching for different icons see if the memory increases significantly or if the browser freezes, however, the browser worked as expected without any issues.

Can you please provide more details, the Firefox version you have been using or any other steps that might help us reproduce this?

Could you also retest this using new clean Firefox profile, maybe even safe mode, to eliminate custom settings as a possible cause (https://goo.gl/PNe90E).

	Eric Rahm [:erahm]
	Comment 5 • 8 years ago

I'm going to close this for now, please feel free to reopen if you can reproduce and provide a memory report.