Closed Bug 1267584 Opened 8 years ago Closed 7 years ago

Web Site (ZbigZ.com) Causes Huge Memory Usage

Categories

(Web Compatibility :: Site Reports, defect)

Firefox 41
All
Windows
defect
Not set
major

Tracking

(firefox46 wontfix, firefox47 wontfix, firefox48 wontfix, firefox49 wontfix, firefox-esr38 unaffected, firefox-esr45 affected)

RESOLVED DUPLICATE of bug 1383825
Tracking Status
firefox46 --- wontfix
firefox47 --- wontfix
firefox48 --- wontfix
firefox49 --- wontfix
firefox-esr38 --- unaffected
firefox-esr45 --- affected

People

(Reporter: bradsmithsite, Assigned: mchang)

References

()

Details

(Keywords: regression, Whiteboard: [MemShrink:P2][country-all][sitewait])

Attachments

(1 file)

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:45.0) Gecko/20100101 Firefox/45.0
Build ID: 20160407164938

Steps to reproduce:

Going to https://zbigz.com/ with Firefox causes huge memory usage spikes. Does not do this in  Opera. Tried another Firefox instance on another computer, same issue. I made a video to demonstrate:
https://dl.dropboxusercontent.com/u/63231818/firefoxbug.mp4



Actual results:

Firefox allocates huge amounts of memory, causing the Windows system to slow down.


Expected results:

A web page should not be able to cause Firefox to do this.
OS: Unspecified → Windows 7
Hardware: Unspecified → x86_64
Summary: Web Site causes huge memory leak → Web Site (ZbigZ.com) Causes Huge Memory Usage
Could you test:

1) in safe mode:
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

2) with a fresh profile:
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Same memory use?
Flags: needinfo?(bradsmithsite)
Whiteboard: [MemShrink]
INFO : [GFX1-]: Failed to allocate a surface due to invalid size Size(40058,40059) in mozregression logs.
Status: UNCONFIRMED → NEW
Has Regression Range: --- → no
Has STR: --- → yes
Component: Untriaged → Graphics
Ever confirmed: true
Flags: needinfo?(bradsmithsite)
OS: Windows 7 → Windows
Product: Firefox → Core
Hardware: x86_64 → All
Version: 45 Branch → 42 Branch
Hi.

Still does it in safe mode with a brand new profile:

https://dl.dropboxusercontent.com/u/63231818/firefoxbug2.mp4

Seems to do it when you type.
Type in the main text box on zbigz.
Regression window:
https://hg.mozilla.org/integration/mozilla-inbound/pushloghtml?fromchange=cbe9a2aea954&tochange=5ddf0a252b08

Triggered by:
28bbd1fb7ed1	Mason Chang — Bug 1155828 - Draw box-shadows using an approach inspired by border-image. r=mstange
Severity: normal → major
Has Regression Range: no → yes
Version: 42 Branch → 41 Branch
Assignee: nobody → mchang
Flags: needinfo?(mchang)
Whiteboard: [MemShrink] → [MemShrink:P2]
Regression from 41. We are unlikely to fix this in 46 but could still take a patch on other branches.
I took a look at this. The website is making a 40000x40000 box shadow along with a 40000x40000 border-radius. At least on my machines, we can't create a surface that big and don't draw the box shadow as well. Safari does this also.

Chrome / Edge do something special to draw box shadows along rounded rects, which I'm not sure how they do this. I also took a look at ESR 38 and it should suffer the same problem. I'm not sure this is a real regression.
We should stop tracking.
The site is using this gigantic box-shadow/border-radius to achieve a kind of neat design element: https://cloudup.com/cJ4fxYCALPN.

That said, I think we should just ask them to consider other ways, such as SVG or a static graphic given that Firefox and Safari struggle with it.
Component: Graphics → Desktop
Product: Core → Tech Evangelism
Whiteboard: [MemShrink:P2] → [MemShrink:P2][country-all][needscontact]
Version: 41 Branch → Firefox 41
Their last tweet is on  9 nov. 2015 and before that may 2015, with no interactions with users. So I guess not a good fit for contacting them.
https://twitter.com/ZbigZ_Official/with_replies

There's a contact us on 
https://zbigz.supporthero.io/widget/index

Contacted:
> Thank you for your message. We will answer you as soon as possible.
> --
> ZbigZ Support Team
> support@zbigz.com

to follow-up later on. Switching to sitewait.
Status: NEW → ASSIGNED
Whiteboard: [MemShrink:P2][country-all][needscontact] → [MemShrink:P2][country-all][sitewait]
> Thank you for contacting ZbigZ Support team.
> Thanks a lot for the information. I'll send it to our dev team. 
> Thank you in advance.

confirmation of contact
See Also: → 1383825
Status: ASSIGNED → RESOLVED
Closed: 7 years ago
Resolution: --- → DUPLICATE
Zbigz has so many bugs not only this firefox memory leak. Hence I recommend you to use zbigz alternative sites https://techspree.net/5-best-zbigz-alternatives-june-2013/  

They also now giving 1 Year Premium if you can find any new bugs. 
https://twitter.com/ZbigZ_Official/status/971355698780098561
Product: Tech Evangelism → Web Compatibility
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