Closed Bug 1245633 Opened 8 years ago Closed 6 years ago

Locking the phone while going into card view causes the SHB and the lockscreen to not appear

Categories

(Firefox OS Graveyard :: Gaia::System::Window Mgmt, defect)

ARM
Gonk (Firefox OS)
defect
Not set
normal

Tracking

(blocking-b2g:2.6?, b2g-v2.5 affected, b2g-master affected)

RESOLVED WONTFIX
blocking-b2g 2.6?
Tracking Status
b2g-v2.5 --- affected
b2g-master --- affected

People

(Reporter: KTucker, Unassigned)

References

()

Details

(Whiteboard: [2.6-Daily-Testing][Spark][Systemsfe])

Attachments

(2 files)

If the user presses the power button three times while going into card view, they will notice when they unlock the device that the lockscreen and the SHB will not appear. 

Repro Steps:
1) Update a Aries to 20160203105933
2) Open any app.
3) Press and hold the SHB to enter into card view and immediately press the power button 3 times to put the device to sleep.
4) Press the power button again to wake up the phone and observe.

Actual:
The SHB will be missing at the bottom of card view and the lockscreen did not appear when unlocking the device.

Expected:
The SHB and the lockscreen appear as expected.

Environmental Variables:
Device: Aries 2.6 (Full Flash)(KK)
Build ID: 20160203105933
Gaia: 4f0e2a1a42a2d049b6fe8f4f095cdcdf0fd5465c
Gecko: f2f8fc172f4c62334e9a92bcf10e00fe877387d5
Gonk: a19052e4389c3ae2d8fc3e7a74a475401baacc56
Version: 46.0a1 (2.6)
Firmware Version: D5803_23.1.A.1.28_NCB.ftf
User Agent: Mozilla/5.0 (Mobile; rv:46.0) Gecko/46.0 Firefox/46.0

Repro frequency: 5/5, 100%
See attached: video clip, logcat
QA Whiteboard: [QAnalyst-Triage?]
Flags: needinfo?(jmercado)
Whiteboard: [2.6-Daily-Testing][Spark][Systemsfe]
This also occurs on Flame 2.6 but with a slightly different actual result.

The device will not wakeup without pressing the power button several times and the lockscreen does not appear.

Device: Flame 2.6 (Full Flash)(KK)
BuildID: 20160203030235
Gaia: 4f0e2a1a42a2d049b6fe8f4f095cdcdf0fd5465c
Gecko: f2f8fc172f4c62334e9a92bcf10e00fe877387d5
Gonk: 8a066f7fa7410e32b58def35f322aa33f03db283
Version: 46.0a1 (2.6) 
Firmware Version: v18D
User Agent: Mozilla/5.0 (Mobile; rv:46.0) Gecko/46.0 Firefox/46.0

------------------------

This also occurs on Aries 2.5

The lockscreen and SHB do not appear after locking the device while going into card view.

Device: Aries 2.5 (Full Flash)(KK)
BuildID: 20160203180300
Gaia: 8c68247e3045cde7445141e94e94104d617de03b
Gecko: 80f03882ea5ee138dcccc7e7e7c2263ac862a0fa
Gonk: a19052e4389c3ae2d8fc3e7a74a475401baacc56
Version: 44.0 (2.5) 
Firmware Version: D5803_23.1.A.1.28_NCB.ftf
User Agent: Mozilla/5.0 (Mobile; rv:44.0) Gecko/44.0 Firefox/44.0
Attached video testvideo31.mp4
QA Whiteboard: [QAnalyst-Triage?] → [QAnalyst-Triage?][severe]
This issue is bad user experience and I'm nominating to block.

Alison can you take a look?
blocking-b2g: --- → 2.6?
QA Whiteboard: [QAnalyst-Triage?][severe] → [QAnalyst-Triage+][severe]
Flags: needinfo?(jmercado) → needinfo?(ashiue)
Hi Kevin,

The video you provided was not clear to me, I cannot reproduce this issue with Aries 2.6 latest build.
Could you please record the video again? Please include the action "immediately press the power button 3 times".

Thank you.
Flags: needinfo?(ashiue) → needinfo?(ktucker)
Video attached. Hopefully, this will help.
Flags: needinfo?(ktucker)
Firefox OS is not being worked on
Status: NEW → RESOLVED
Closed: 6 years ago
Resolution: --- → WONTFIX
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