Martin Shuman [:Marty] Reporter
	Description • 8 years ago

Description:
Occasionally, when the user finishes the FTU, and is viewing the "Start your phone tour!" screen, the 'Start tour' button will not function, and will prevent the user from viewing the tutorials.  The user may only select the 'Skip' button to dismiss the tutorial entirely, and be brought to the Homescreen.

This issue has only been seen to occur on the Aries device.

Repro Steps:
1) Update a Aries to 20160126105345
2) Progress through the FTU to the "Start your phone tour!" screen
3) Press the "Start tour" button to begin the tutorial.

Actual:
The button will highlight when pressed, but will not activate, and the user will not be brought to the next page of the tutorial.

Expected:
The button always functions properly, bringing the user to the next page of the tutorial with only one tap.

Environmental Variables:
Device: Aries 2.6
Build ID: 20160126105345
Gaia: 4023297b16fdc46de3ddb04be4f3c575313d1cde
Gecko: c0ba5835ca489d15f8f170d5deb01f8dad92709a
Gonk: a19052e4389c3ae2d8fc3e7a74a475401baacc56
Version: 46.0a1 (2.6)
Firmware Version: D5803_23.1.A.1.28_NCB.ftf
User Agent: Mozilla/5.0 (Mobile; rv:46.0) Gecko/46.0 Firefox/46.0

Repro frequency: 1/10
See attached: Video (URL), Logcat

	Martin Shuman [:Marty] Reporter
	Comment 1 • 8 years ago

This issue does NOT seem to occur on the latest Flame 2.6 build.
The button always functions properly, bringing the user to the next page of the tutorial with only one tap.

Environmental Variables:
Device: FlameKK 2.6 [512MB]
BuildID: 20160126030206
Gaia: 4023297b16fdc46de3ddb04be4f3c575313d1cde
Gecko: c0ba5835ca489d15f8f170d5deb01f8dad92709a
Gonk: 205ac4204bbbb2098a8046444acba551ba5dc75a
Version: 46.0a1 (2.6) 
Firmware Version: v18D
User Agent: Mozilla/5.0 (Mobile; rv:46.0) Gecko/46.0 Firefox/46.0

	KTucker [:KTucker][Inactive 3/4/2016]
	Comment 2 • 8 years ago

Let's see if we can get 100% reproducible steps here.

	zouyi(Leave from Mozilla)
	Comment 3 • 8 years ago

I’v tried to repro this issue about 50 times but can not find 100% reproducible steps. The issue appears 6 times. So I keep qawante if anyone can get 100% reproducible step.

	Jayme Mercado [:JMercado] (Inactive 3/4/2016)
	Comment 4 • 8 years ago

I was able to reproduce this issue today but could not find steps that reproduced it 100% of the time.  Leaving the qawanted tag for others to try.

Environmental Variables:
Device: Aries 2.6
BuildID: 20160127110024
Gaia: 4023297b16fdc46de3ddb04be4f3c575313d1cde
Gecko: 211a4c710fb6af2cad10102c4cabc7cb525998b8
Gonk: a19052e4389c3ae2d8fc3e7a74a475401baacc56
Version: 46.0a1 (2.6) 
Firmware Version: D5803_23.1.A.1.28_NCB.ftf
User Agent: Mozilla/5.0 (Mobile; rv:46.0) Gecko/46.0 Firefox/46.0

	BMO Automation
	Comment 5 • 6 years ago

Firefox OS is not being worked on