Closed Bug 1221482 Opened 9 years ago Closed 6 years ago

[Contacts]The upper part of Duplicates found page cannot be seen, and buttons at Add contact view are unable to work.

Categories

(Firefox OS Graveyard :: General, defect)

ARM
Gonk (Firefox OS)
defect
Not set
normal

Tracking

(blocking-b2g:2.6?, b2g-v2.2 unaffected, b2g-v2.5 affected, b2g-master affected)

RESOLVED WONTFIX
blocking-b2g 2.6?
Tracking Status
b2g-v2.2 --- unaffected
b2g-v2.5 --- affected
b2g-master --- affected

People

(Reporter: hedan, Unassigned, NeedInfo)

Details

(Keywords: regression)

Attachments

(2 files)

Attached video Aries kk_v2.6.3gp
[1.Description]:
[Aires KK v2.6][Flame KK v2.6&v2.5][Contacts]When you swipe up and down at the Duplicates found page, the upper part of the page cannot be seen. After tapping "X", device enters Add contact page instead, and buttons at this page are unable to work.
Occur Time:17:00
Attachment:logcat1700.txt &Aries kk_v2.6.3gp

[2.Testing Steps]: 
Precondition: There are over one screen contacts, so you can swipe up and down. And the contacts has a same number but with different names.
1.Create more than one contact that has same number with existing contact.
2. At the Duplicates found page,swipe up and down.
3. At Duplicates found page, tap "X".

[3.Expected Result]: 
2.Whole Duplicates found page can be seen when user swipes up and down.
3.And after tapping "X", it should back to Contact page.

[4.Actual Result]: 
2.The upper part of Duplicates found page cannot be seen, 
3.After tapping "X", it enters Add contact page instead. User can slide, but all buttons are unable to work.

[5.Reproduction build]: 
Device: Aries KK v2.6(Master)(Affected)
Build ID               20151103000930
Gaia Revision          7954ff0cbd794a35499a1082bed273598f82ee6f
Gaia Date              2015-11-02 17:35:17
Gecko Revision         https://hg.mozilla.org/mozilla-central/rev/9f69202d82752e093a653a8f15b0274e347db33a
Gecko Version          45.0a1
Device Name            aries
Firmware(Release)      4.4.2
Firmware(Incremental)  eng.worker.20151102.233051
Firmware Date          Mon Nov  2 23:30:58 UTC 2015
Bootloader             s1

Device: Flame kk v2.6 512mb(Master)(Affected)
Build ID               20151102150204
Gaia Revision          7954ff0cbd794a35499a1082bed273598f82ee6f
Gaia Date              2015-11-02 17:35:17
Gecko Revision         https://hg.mozilla.org/mozilla-central/rev/6275cd9c71b76891f6b6585dabc687bc443ab877
Gecko Version          45.0a1
Device Name            flame
Firmware(Release)      4.4.2
Firmware(Incremental)  eng.cltbld.20151102.182914
Firmware Date          Mon Nov  2 18:29:28 EST 2015
Firmware Version       v18D v4
Bootloader             L1TC000118D0

Device:Flame v2.5(Affected)
Build ID               20151102004502
Gaia Revision          91cac94948094cfdcd00cba5c6483e27e80cb3b0
Gaia Date              2015-10-28 20:32:15
Gecko Revision         https://hg.mozilla.org/releases/mozilla-b2g44_v2_5/rev/b6b410d4610da18f5e43750e67ed2c56a0c0f812
Gecko Version          44.0a1
Device Name            flame
Firmware(Release)      4.4.2
Firmware(Incremental)  eng.cltbld.20151102.042848
Firmware Date          Mon Nov  2 04:29:02 EST 2015
Firmware Version       v18D v4
Bootloader             L1TC000118D0

Device: Flame KK 2.2 512mb (Unaffected)
Build ID               20151103032504
Gaia Revision          885647d92208fb67574ced44004ab2f29d23cb45
Gaia Date              2015-10-07 13:05:24
Gecko Revision         https://hg.mozilla.org/releases/mozilla-b2g37_v2_2/rev/b8b7f4efaa6e
Gecko Version          37.0
Device Name            flame
Firmware(Release)      4.4.2
Firmware(Incremental)  eng.cltbld.20151103.071510
Firmware Date          Tue Nov  3 07:15:21 EST 2015
Firmware Version       v18D v4
Bootloader             L1TC000118D0

[6.Reproduction Frequency]: 
Always Recurrence,5/5

[7.TCID]: 
Free Test
Attached file logcat1700.txt
[Blocking Requested - why for this release]: Regression broken functionality

Although it is necessary to have enough contacts to scroll and maybe is not a common case, this is a regression and the functionality is broken.
blocking-b2g: --- → 2.5?
QA Contact: huan.yang
blocking-b2g: 2.5? → 2.5+
b2g-inbound Regression Window:

Last Working Environmental Variables:
Device: Flame KK master (512mb)
Build ID               20150908101134
Gaia Revision          65102bb1206b3d14e00d9971d87a346caeb3c4f5
Gaia Date              2015-09-08 16:23:10
Gecko Revision         https://hg.mozilla.org/integration/b2g-inbound/rev/778593b3e109ee28cde7f869e518059ce161f09d
Gecko Version          43.0a1
Device Name            flame
Firmware(Release)      4.4.2
Firmware(Incremental)  eng.cltbld.20150908.183329
Firmware Date          Tue Sep  8 18:33:40 EDT 2015
Fireware Version       v18D v4
Bootloader             L1TC000118D0

First Broken Environmental Variables:
Device: Flame KK master (512mb)
Build ID               20150908104434
Gaia Revision          1ebec25fa866bae69ef96367efcaf92ff1299a70
Gaia Date              2015-09-08 17:09:10
Gecko Revision         https://hg.mozilla.org/integration/b2g-inbound/rev/4dc6e9f7f1410f81f21dd791bf326ff2ce26101f
Gecko Version          43.0a1
Device Name            flame
Firmware(Release)      4.4.2
Firmware(Incremental)  eng.cltbld.20150908.183329
Firmware Date          Tue Sep  8 18:33:40 EDT 2015
Fireware Version       v18D v4
Bootloader             L1TC000118D0

First Broken Gaia & Last Working Gecko - issue DOES repro
Gaia-Rev        1ebec25fa866bae69ef96367efcaf92ff1299a70
Gecko-Rev       https://hg.mozilla.org/integration/b2g-inbound/rev/778593b3e109ee28cde7f869e518059ce161f09d

First Broken Gecko & Last Working Gaia – issue DOES NOT repro
Gaia-Rev        65102bb1206b3d14e00d9971d87a346caeb3c4f5
Gecko-Rev       https://hg.mozilla.org/integration/b2g-inbound/rev/4dc6e9f7f1410f81f21dd791bf326ff2ce26101f

Gaia pushlog:
https://github.com/mozilla-b2g/gaia/compare/65102bb1206b3d14e00d9971d87a346caeb3c4f5...1ebec25fa866bae69ef96367efcaf92ff1299a70



Hi Francisco,

    This bug is probably caused by Bug 1191729, could you please help to take a look?  

Thank you very much.
QA Whiteboard: [MGSEI-Triage+]
Flags: needinfo?(francisco)
Assignee: nobody → francisco
Status: NEW → ASSIGNED
Flags: needinfo?(francisco)
After taking a look, I've realised that the area is scrollable, but when you perform this scroll, the app blocks itself. Nothing works, not just the scrolling, everything dies on the app and the phone stars getting hot.

Not so sure if it's a contacts issue or we are triggering a platform problem here. I've also seen how some elements are not rendering properly (checkboxes), randomly.

Gregor, do you know someone in platform that could take a look to this?
Assignee: francisco → nobody
Status: ASSIGNED → NEW
Component: Gaia::Contacts → General
Flags: needinfo?(anygregor)
[Blocking Requested - why for this release]:
Trying to remove the blocking status, to me is a corner case. But will be nice to look what is cause the app to freeze.
blocking-b2g: 2.5+ → 2.5?
Kats, do you think thats apz related?
Flags: needinfo?(anygregor) → needinfo?(bugmail.mozilla)
I can't reproduce the app freezing issue, I can only reproduce the non-scrollability of the duplicate contacts screen. And I wouldn't assume it's an APZ issue - most likely the list is not overflow:scroll or something. I tried debugging it in WebIDE but the screen is a popup window in the system process and I couldn't figure out how to inspect the contents of it so I couldn't verify this.
Flags: needinfo?(bugmail.mozilla)
Debugging the comms app and using the tool to access different iframes in devtools this can be checked.

Also running on mulet can be reproduced, it freezes the browser. And yes I can scroll, and then freezes when getting to the end of the scrollable area.

ni myself to provide video.
Flags: needinfo?(francisco)
QA Whiteboard: [MGSEI-Triage+] → [MGSEI-Triage+][severe]
Francisco, 

Have you had a chance to get this video? Do you think this is a platform issue? Would this affect TV?
Removing this as a severe issue on smoke since this most likely won't be hit by the average end user. This should be fix though.
QA Whiteboard: [MGSEI-Triage+][severe] → [MGSEI-Triage+][QAnalyst-Triage+]
blocking-b2g: 2.5? → 2.6?
Firefox OS is not being worked on
Status: NEW → RESOLVED
Closed: 6 years ago
Resolution: --- → WONTFIX
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