Closed
Bug 1209909
Opened 9 years ago
Closed 9 years ago
[Aries KK][OTA]OTA update does not work.
Categories
(AUS Graveyard :: General, defect)
Tracking
(b2g-master affected)
RESOLVED
DUPLICATE
of bug 1209717
Tracking | Status | |
---|---|---|
b2g-master | --- | affected |
People
(Reporter: qiutian, Unassigned)
Details
(Keywords: smoketest)
Attachments
(3 files)
[1.Description]: [Aries KK_v2.5]Update Aries to 20150929000548, connect to Internet, set an effective update channel, then check for updates, but no system updates are found. Found at:16:19 See attachments: logcat_ota.txt & Aries_KK_v2.5_ota.3gp. [2.Testing Steps]: 1. Update Aries to 20150929000548. 2. Connect to a WiFi or Data network 3. Launch Settings and select Developer. 4. Set an effective update channe like dogfood-latest. 5. Tap back and select Device Information. 6. Check for updates. [3.Expected Result]: In step 6, with the latest build, system update is found successfully. [4.Actual Result]: In step 6, no system updates are found. [5.Reproduction build]: Device: Aries KK 2.5 User[Affected] Build ID 20150930005445 Gaia Revision 1bc0b19527777ffee494962b48db4be857b07d64 Gaia Date 2015-09-29 20:01:07 Gecko Revision https://hg.mozilla.org/mozilla-central/rev/891ee0d0ba3ec42b6484cf0205b3c95e21c58f74 Gecko Version 44.0a1 Device Name aries Firmware(Release) 4.4.2 Firmware(Incremental) eng.worker.20150930.001258 Firmware Date Wed Sep 30 00:13:06 UTC 2015 Bootloader s1 [6.Reproduction Frequency]: Always Recurrence,5/5 [7.TCID]: 2313 [8.NOTE] In step 3, I also change the update channel to nightly,dogfood-test or dogfood, but still fails.
Reporter | ||
Updated•9 years ago
|
status-b2g-master:
--- → affected
Keywords: smoketest
Reporter | ||
Comment 1•9 years ago
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Updated•9 years ago
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Whiteboard: [2.5-aries-test-run-2]
Comment 2•9 years ago
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From the logs you're hitting a network connection issue. :AdamA pointed out, they can't see any OTA update from the RC4 build. It's likely not a bug in the product, but something wrong on the server side.
Comment 3•9 years ago
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Attaching a logcat from this issue seen on RC4
Comment 4•9 years ago
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In both logs, we see that there is no update available. I checked the URL manually, I got this empty XML:
> <updates></updates>
Moving the bug to the update product.
blocking-b2g: --- → 2.5+
Component: Gaia::System → General
Product: Firefox OS → AUS
Version: unspecified → 3.0
Comment 5•9 years ago
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Marking as blocking-b2g as it breaks smoketests and any possibility of pushing updates to dogfooders.
blocking-b2g: 2.5+ → ---
Updated•9 years ago
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Product: AUS → Firefox OS
Version: 3.0 → unspecified
Comment 6•9 years ago
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Setting back the flag unintentionally removed in comment 5.
blocking-b2g: --- → 2.5+
Product: Firefox OS → AUS
Version: unspecified → 3.0
Comment 7•9 years ago
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Looking at the balrog server, the OTA channels are all disabled until FOTA issues are fixed. Comment: Channel with latest dogfood build; placing on hold temporarily while dealing with FOTA (nhirata)
blocking-b2g: 2.5+ → ---
Comment 8•9 years ago
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NI'ing Naoki so he can close this bug once Balrog is back on.
Flags: needinfo?(nhirata.bugzilla)
Comment 9•9 years ago
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Naoki pointed out that there was an actual bug between Taskcluster and balrog.
Status: NEW → RESOLVED
Closed: 9 years ago
Flags: needinfo?(nhirata.bugzilla)
Resolution: --- → DUPLICATE
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Description
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