Closed
Bug 1204186
Opened 9 years ago
Closed 6 years ago
Bluejeans and WebRTC
Categories
(Developer Engagement :: Outreach Request, task)
Developer Engagement
Outreach Request
Tracking
(Not tracked)
RESOLVED
WORKSFORME
People
(Reporter: mt, Assigned: callahad)
References
()
Details
Bluejeans offers an in-browser conferencing service, with multi-party voice, video, and screen-sharing. They support WebRTC in Chrome, but insist upon using a plugin for Firefox. After testing this plugin with Firefox Nightly, it doesn't work, so the experience for Firefox users is very bad. This is unlikely to be a fault with Firefox. Firefox has almost complete feature parity with Chrome for WebRTC, so there are few good reasons for not supporting Firefox properly. Please contact bluejeans and request that they update to using WebRTC in Firefox. If there is something they need, we should find out what that is.
Assignee | ||
Comment 1•9 years ago
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DevRel is reaching out to Blue Jeans to investigate. Thanks for raising awareness. :)
Assignee: nobody → dan.callahan
Status: NEW → ASSIGNED
Assignee | ||
Comment 2•9 years ago
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I've reached out to Blue Jeans' VP of Engineering, will update when I hear back. I skimmed their blog, and the article at http://bluejeans.com/blog/long-live-web-rtc-1 which includes the line "In a few months, we will add support for Firefox and later on for the new Edge Browser that was recently released by Microsoft." So it looks like things are in the works, but hopefully reaching out can expedite things. :)
Assignee | ||
Comment 3•9 years ago
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No response. Sent follow-up. Will attempt to reach other folks in the company if I don't hear anything by Thursday.
Comment 4•7 years ago
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Just filed bug 1359478, in case anybody here is interested.
Reporter | ||
Comment 5•6 years ago
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This seems to have been addressed in the time since this was opened. I tested the link at https://support.bluejeans.com/knowledge/join-from-browser and it seems to work OK.
Status: ASSIGNED → RESOLVED
Closed: 6 years ago
Resolution: --- → WORKSFORME
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Description
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