Closed
Bug 1187087
Opened 9 years ago
Closed 9 years ago
[E-Mail] Email app crashes when selecting 'Next' for automatic account setup, apparently due to IPDL protocol error on SetCookieString
Categories
(Firefox OS Graveyard :: Gaia::E-Mail, defect)
Tracking
(b2g-master unaffected)
RESOLVED
WORKSFORME
Tracking | Status | |
---|---|---|
b2g-master | --- | unaffected |
People
(Reporter: Marty, Unassigned)
References
Details
(Keywords: regression, Whiteboard: [2.5-Daily-Testing][Spark])
Attachments
(1 file)
27.73 KB,
text/plain
|
Details |
Description: If the user attempts to use automatic account creation instead of manual creation by selecting 'Next,' the application will close and the user will be returned to the homescreen. This issue seems to have similar behavior and a similar logcat to this contacts issue: https://bugzilla.mozilla.org/show_bug.cgi?id=1186920 This also seems to be causing an automation failure: https://bugzilla.mozilla.org/show_bug.cgi?id=1187077 Repro Steps: 1) Update a Aries to 20150723134401 2) Connect to WiFi or Data network 3) Open the E-Mail app. 4) Input a name and account address, then select 'Next' Actual: The application closes and the user is returned to the homescreen. Expected: The application remains performant and the user is brought through the automatic sign-in page. Environmental Variables: Device: Aries 2.5 Build ID: 20150723134401 Gaia: aa1698251e86c820c50c045b0a3ff65fd6b0eee7 Gecko: eee2d49d055c Gonk: 2916e2368074b5383c80bf5a0fba3fc83ba310bd Version: 42.0a1 (2.5) Firmware Version: D5803_23.1.A.1.28_NCB.ftf User Agent: Mozilla/5.0 (Mobile; rv:42.0) Gecko/42.0 Firefox/42.0 Repro frequency: 10/10 See attached: logcat
Reporter | ||
Comment 1•9 years ago
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This issue DOES occur on Flame 2.5 builds. The application closes and the user is returned to the homescreen. Environmental Variables: Device: Flame 2.5 Build ID: 20150723010205 Gaia: f04fdbfa1943dddeab8ecd1299a76ab56e590d00 Gecko: 2ddec2dedced Gonk: 41d3e221039d1c4486fc13ff26793a7a39226423 Version: 42.0a1 (2.5) Firmware Version: v18D User Agent: Mozilla/5.0 (Mobile; rv:42.0) Gecko/42.0 Firefox/42.0 This issue does NOT occur on Flame 2.2 builds. The application remains performant and the user is brought through the automatic sign-in page. Environmental Variables: Device: Flame 2.2 Build ID: 20150723002503 Gaia: e1e6317f17a840b19af9dbb25f5a771d8d9fa161 Gecko: d8326043baec Gonk: bd9cb3af2a0354577a6903917bc826489050b40d Version: 37.0 (2.2) Firmware Version: v18D User Agent: Mozilla/5.0 (Mobile; rv:37.0) Gecko/37.0 Firefox/37.0
QA Whiteboard: [QAnalyst-Triage?]
Flags: needinfo?(pbylenga)
Comment 2•9 years ago
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[Blocking Requested - why for this release]: Functional regression of a core feature Let's check the window found in https://bugzilla.mozilla.org/show_bug.cgi?id=1186920
blocking-b2g: --- → 2.5?
QA Whiteboard: [QAnalyst-Triage?]
Flags: needinfo?(pbylenga)
Keywords: regressionwindow-wanted
Updated•9 years ago
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QA Contact: xiongfuchao
Comment 3•9 years ago
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Yes, based on the log, this looks like the same problem as bug 1186920 involving setting cookies based on the log: 07-23 14:10:45.581: I/GeckoDump(7671): [32mLOG: htmlCache reset[0m mozChromeEvent 07-23 14:10:45.591: I/Gecko(2559): IPDL protocol error: Handler for SetCookieString returned error code 07-23 14:10:45.591: I/Gecko(2559): ###!!! [Parent][DispatchAsyncMessage] Error: (msgtype=0x3E0003,name=PCookieService::Msg_SetCookieString) Processing error: message was deserialized, but the handler returned false (indicating failure) ... 07-23 14:10:45.621: I/GeckoDump(2559): [system] [AppWindow][E-Mail][AppWindow_37][17062.005] Handling mozbrowsererror event... 07-23 14:10:45.621: I/GeckoDump(2559): [system] [AppWindow][E-Mail][AppWindow_37][17062.005] publishing internal event: crashed 07-23 14:10:45.621: I/GeckoDump(2559): [system] [AppWindow][E-Mail][AppWindow_37][17062.005] publishing external event: crashed
Summary: [E-Mail] Email app closes when selecting 'Next' for automatic account setup. → [E-Mail] Email app crashes when selecting 'Next' for automatic account setup, apparently due to IPDL protocol error on SetCookieString
Comment 4•9 years ago
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Mozilla-Inbound Regression Window Last Working Environmental Variables: Device: Flame Master Gaia-Rev b57aef5b7f52c40f88ee4c069ff722404e8e8521 Gecko-Rev https://hg.mozilla.org/integration/mozilla-inbound/rev/2c39e2f89403 Build-ID 20150722130051 Version 42.0a1 Device-Name flame FW-Release 4.4.2 FW-Incremental eng.cltbld.20150527.043015 FW-Date Wed May 27 04:30:24 EDT 2015 Bootloader L1TC000118D0 First Broken Environmental Variables: Device: Flame Master Gaia-Rev f04fdbfa1943dddeab8ecd1299a76ab56e590d00 Gecko-Rev https://hg.mozilla.org/integration/mozilla-inbound/rev/01f9844491ce Build-ID 20150722134649 Version 42.0a1 Device-Name flame FW-Release 4.4.2 FW-Incremental eng.cltbld.20150527.043015 FW-Date Wed May 27 04:30:24 EDT 2015 Bootloader L1TC000118D0 First Broken Gecko & Last Working Gaia - issue DOES repro Gaia-Rev b57aef5b7f52c40f88ee4c069ff722404e8e8521 Gecko-Rev https://hg.mozilla.org/integration/mozilla-inbound/rev/01f9844491ce First Broken Gaia & Last Working Gecko - issue dose NOT repro Gaia-Rev f04fdbfa1943dddeab8ecd1299a76ab56e590d00 Gecko-Rev https://hg.mozilla.org/integration/mozilla-inbound/rev/2c39e2f89403 Mozilla-inbound pushlog: http://hg.mozilla.org/integration/mozilla-inbound/pushloghtml?fromchange=2c39e2f89403&tochange=01f9844491ce
Reporter | ||
Comment 6•9 years ago
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This issue is no longer occurring now that bug 1186920 has been fixed. Resolving as WorksForMe. Email app can progress through automatic sign-in properly. Environmental Variables: Device: Aries 2.5 Build ID: 20150727151800 Gaia: 4e3e21a4ba3f188b45623ee2297f21d0791f8667 Gecko: 21ca97268bae Gonk: 2916e2368074b5383c80bf5a0fba3fc83ba310bd Version: 42.0a1 (2.5) Firmware Version: D5803_23.1.A.1.28_NCB.ftf User Agent: Mozilla/5.0 (Mobile; rv:42.0) Gecko/42.0 Firefox/42.0
Status: NEW → RESOLVED
Closed: 9 years ago
QA Whiteboard: [MGSEI-Triage+] → [MGSEI-Triage+][QAnalyst-Triage?]
Flags: needinfo?(onelson)
Resolution: --- → WORKSFORME
Updated•9 years ago
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QA Whiteboard: [MGSEI-Triage+][QAnalyst-Triage?] → [MGSEI-Triage+][QAnalyst-Triage+]
Flags: needinfo?(onelson)
Updated•9 years ago
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blocking-b2g: 2.5? → ---
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Description
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