Closed Bug 1172027 Opened 9 years ago Closed 9 years ago

[Settings] User cannot create or log into Firefox account on device

Categories

(Firefox OS Graveyard :: Gaia::System, defect)

ARM
Gonk (Firefox OS)
defect
Not set
normal

Tracking

(blocking-b2g:2.5?, b2g-v2.2 unaffected, b2g-master verified)

VERIFIED FIXED
blocking-b2g 2.5?
Tracking Status
b2g-v2.2 --- unaffected
b2g-master --- verified

People

(Reporter: bzumwalt, Assigned: alive)

References

Details

(Keywords: regression, smoketest, Whiteboard: [3.0-Daily-Testing])

Attachments

(3 files)

Attached file Logcat
Description:
When user types in email address in Firefox accounts screen in settings, pressing next button causes infinite loading animation loop. User is never taken to page to put in password.


Repro Steps:
1) Update a Flame to 20150605010203
2) Launch settings
3) Tap Firefox Accounts in list and press create account or sign in
4) Enter valid email address and tap next

Actual:
Infinite looping loading animation plays and user is never taken to next page.

Expected:
User is taken to page to input password.

Environmental Variables:
Device: Flame 3.0
Build ID: 20150605010203
Gaia: 65369b217faac7d70c1a29100c4208c6d1db16e3
Gecko: 0496b5b3e9ef
Gonk: 040bb1e9ac8a5b6dd756fdd696aa37a8868b5c67
Version: 41.0a1 (3.0)
Firmware Version: v18D-1
User Agent: Mozilla/5.0 (Mobile; rv:41.0) Gecko/41.0 Firefox/41.0

Repro frequency: 3/3, 100%
See attached: screenshot & logcat
Attached image Screenshot
Issue does NOT reproduce on Flame 2.2

User is taken to page to input password.

Device: Flame 2.2
Build ID: 20150605002503
Gaia: 8fc797527a3eca7665bc1d1828848f2fb77ca99f
Gecko: f2157a04d75b
Gonk: bd9cb3af2a0354577a6903917bc826489050b40d
Version: 37.0 (2.2)
Firmware Version: v18D-1
User Agent: Mozilla/5.0 (Mobile; rv:37.0) Gecko/37.0 Firefox/37.0


Issue DOES reproduce on Spark 3.0

Infinite looping loading animation plays and user is never taken to next page.

Device: Aries 3.0
Build ID: 20150605140541
Gaia: Unknown
Gecko: 920ded6a1f77
Gonk: 3af1ede0d0956cfbf9c549df7cd9a6807a9efdf2
Version: 41.0a1 (3.0)
Firmware Version: D5803_23.1.A.1.28_NCB.ftf
User Agent: Mozilla/5.0 (Mobile; rv:41.0) Gecko/41.0 Firefox/41.0
QA Whiteboard: [QAnalyst-Triage?]
Flags: needinfo?(pbylenga)
This issue fails this smoketest case: https://moztrap.mozilla.org/manage/case/13006/
[Blocking Requested - why for this release]:
Functional regression that fails smoke tests.

Requesting a window.
blocking-b2g: --- → 3.0?
QA Whiteboard: [QAnalyst-Triage?]
Flags: needinfo?(pbylenga)
QA Contact: pcheng
b2g-inbound regression window:

Last Working
Device: Flame
BuildID: 20150604012244
Gaia: e0fbadeb78a96137f071d9be7a47ef9fe882d17f
Gecko: 64ce149fabf1
Version: 41.0a1 (3.0 Master) 
Firmware Version: v18D-1
User Agent: Mozilla/5.0 (Mobile; rv:41.0) Gecko/41.0 Firefox/41.0

First Broken
Device: Flame
BuildID: 20150604020845
Gaia: c1ef854924f18357832ddcf98dc6c42391d5599e
Gecko: 4f7e7631e277
Version: 41.0a1 (3.0 Master) 
Firmware Version: v18D-1
User Agent: Mozilla/5.0 (Mobile; rv:41.0) Gecko/41.0 Firefox/41.0

Last Working Gaia First Broken Gecko - issue does NOT repro
Gaia: e0fbadeb78a96137f071d9be7a47ef9fe882d17f
Gecko: 4f7e7631e277

Last Working Gecko First Broken Gaia - issue DOES repro
Gaia: c1ef854924f18357832ddcf98dc6c42391d5599e
Gecko: 64ce149fabf1

Gaia pushlog:
https://github.com/mozilla-b2g/gaia/compare/e0fbadeb78a96137f071d9be7a47ef9fe882d17f...c1ef854924f18357832ddcf98dc6c42391d5599e

Caused by changes made in bug 1094759.
QA Whiteboard: [QAnalyst-Triage?]
Flags: needinfo?(ktucker)
Alive, can you take a look at this please? This looks to have been caused by the landing for bug 1094759. We will need that landing backed out since this is a smoke test blocker.
QA Whiteboard: [QAnalyst-Triage?] → [QAnalyst-Triage+]
Flags: needinfo?(ktucker) → needinfo?(alive)
Trying to fix it right now; it's the same effort to backout or land a fix. Thanks!
Assignee: nobody → alive
Flags: needinfo?(alive)
Attached file renaming fxaclient
:/ Stupid error but curious why smoke test run succeed.
Attachment #8616342 - Flags: review?(timdream)
Attachment #8616342 - Flags: review?(timdream) → review+
Component: Gaia::Settings → Gaia::System
Waiting https://treeherder.mozilla.org/#/jobs?repo=gaia&revision=b41fd6368e47951f8bb302baf479fe77ccbf2319 to be green to merge.

It'd be nice if this is the only one smoke test issue, if there's ongoing smoke test, please let me know I will fix anything ASAP.
Flags: needinfo?(ktucker)
https://github.com/mozilla-b2g/gaia/commit/a80c017c06acee175f911419a2c60c5cb76a37c3
Status: NEW → RESOLVED
Closed: 9 years ago
Resolution: --- → FIXED
QA Whiteboard: [QAnalyst-Triage+]
Flags: needinfo?(ktucker)
Keywords: qawanted, verifyme
Thank you Alive. Added qawanted for verification and for testing around the fix.
Issue is VERIFIED FIXED on 3.0 for flame devices
Results: User is taken to page to input password.

Device: Flame 3.0
BuildID: 20150608160934
Gaia: ea27c4ed5b6083c9e21d233d4804372ac4d5d353
Gecko: e10e2e8d8bf2
Gonk: 040bb1e9ac8a5b6dd756fdd696aa37a8868b5c67
Version: 41.0a1 (3.0) 
Firmware Version: v18D-1
User Agent: Mozilla/5.0 (Mobile; rv:41.0) Gecko/41.0 Firefox/41.0

Repro: 3/3
Status: RESOLVED → VERIFIED
Keywords: qawanted, verifyme
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