Closed
Bug 1099990
Opened 10 years ago
Closed 3 years ago
Version 33.1.1 does not support my screen reader. The text is jaggy. This was not a problem on the previous version. Is there a way to return to the previous version.
Categories
(Core :: General, defect)
Tracking
()
RESOLVED
INCOMPLETE
People
(Reporter: ldunbar, Unassigned)
Details
User Agent: Mozilla/5.0 (Windows NT 5.1; rv:33.0) Gecko/20100101 Firefox/33.0 Build ID: 20141113143407 Steps to reproduce: This was the problem right at the first. I am using zoomtext. I did not have any problem with the prior version of firefox. I need to use the screen reader since I am legally blind. Can I get a copy of the previous release of firefox? That would fix my problem. Thank You. Actual results: The screen reader can not change the text ot a smooth font as it did in the previous release of Firefos.
Comment 1•10 years ago
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David, is there a known issue with zoomtext in 33? Reporter, you can get copies of all previous versions of Firefox at http://ftp.mozilla.org/pub/mozilla.org/firefox/releases/ and in particular you can get 32 for Windows in the US locale at http://ftp.mozilla.org/pub/mozilla.org/firefox/releases/32.0.3/win32/en-US/Firefox%20Setup%2032.0.3.exe That said, older versions have known security bugs, so it would really be better to figure out what exactly is going on with zoomtext....
Flags: needinfo?(dbolter)
Comment 2•10 years ago
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(In reply to Please do not ask for reviews for a bit [:bz] from comment #1) > David, is there a known issue with zoomtext in 33? Unfortunately this is the first time I recall hearing anything about it. Milan for FF33 on XP was there a change in how text is drawn that might be at play here? I'll reach out to my ZoomText contact.
Flags: needinfo?(dbolter) → needinfo?(milan)
Comment 3•10 years ago
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Current theory is that this is OMTC (off main thread compositing).
Comment 4•10 years ago
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This sounds like another fall-out from OMTC loveliness. Setting the pref for this to false might help: 1. Open about:config and accept the warranty warning. 2. Find the pref layers.offmainthreadcomposition.enabled, right-click it and choose "Toggle" to set it to "false". 3. Don't know if this is actually necessary, but I'd restart the browser to be safe. Does it work again now?
Updated•10 years ago
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Flags: needinfo?(ldunbar)
Comment 5•10 years ago
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ZoomText is confident they can fix this at their end. We should know within 4 weeks.
Larry Dunbar here I was able to find an old bersion of firefox. But not the most recent old one. But at least my Zoontext will work now. Is there any progress on a fix with firefox tor working with zoomtext? The latest version of Zoomtext does not run on windows xp. I don't think that I can expect a fix from Zoomtext. Can I believe that fidrefox is not going to do any thing to resolve the problem? Thanks for your reply.
Severity: normal → critical
Flags: needinfo?(ldunbar)
Comment 8•10 years ago
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(In reply to Milan Sreckovic [:milan] from comment #6) > Any update on this? David?
Flags: needinfo?(dbolter)
Comment 9•10 years ago
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My contact will update me in a week. (The developer is still on holiday)
Flags: needinfo?(dbolter)
Comment 10•3 years ago
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Hey David,
Is this issue still reproducible or can it be closed?
Flags: needinfo?(dbolter)
Comment 11•3 years ago
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Marking this as Resolved > Incomplete due to the lack of info.
If anyone is able to reproduce this issue re-open it or file a new bug.
Status: UNCONFIRMED → RESOLVED
Closed: 3 years ago
Resolution: --- → INCOMPLETE
Updated•3 years ago
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Flags: needinfo?(dbolter)
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Description
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