Closed Bug 1272307 Opened 8 years ago Closed 6 years ago

Crash in shutdownhang | ntdll.dll@0x1f8e1

Categories

(Core :: General, defect)

x86
Windows 7
defect
Not set
critical

Tracking

()

RESOLVED INCOMPLETE
Tracking Status
firefox46 --- wontfix
firefox47 --- wontfix
firefox48 --- wontfix
firefox49 --- wontfix
firefox-esr45 --- wontfix
firefox50 --- wontfix
firefox51 --- wontfix
firefox52 --- wontfix

People

(Reporter: calixte, Unassigned)

Details

(Keywords: crash)

Crash Data

This bug was filed from the Socorro interface and is 
report bp-93bb9e6b-fb5e-47c7-83fc-d05cb2160512.
=============================================================

The crash just appeared the 2016-05-10 (patch tuesday) on release 46.0.1.
Crash volume for signature 'shutdownhang | ntdll.dll@0x1f8e1':
 - nightly(version 50):0 crashes from 2016-06-06.
 - aurora (version 49):0 crashes from 2016-06-07.
 - beta   (version 48):0 crashes from 2016-06-06.
 - release(version 47):3 crashes from 2016-05-31.
 - esr    (version 45):50 crashes from 2016-04-07.

Crash volume on the last weeks:
            W. N-1  W. N-2  W. N-3  W. N-4  W. N-5  W. N-6  W. N-7
 - nightly       0       0       0       0       0       0       0
 - aurora        0       0       0       0       0       0       0
 - beta          0       0       0       0       0       0       0
 - release       0       0       0       0       0       2       1
 - esr           0       0       0       0       3       3       1

Affected platform: Windows
Crash volume for signature 'shutdownhang | ntdll.dll@0x1f8e1':
 - nightly (version 52): 1 crash from 2016-09-19.
 - aurora  (version 51): 8 crashes from 2016-09-19.
 - beta    (version 50): 153 crashes from 2016-09-20.
 - release (version 49): 2124 crashes from 2016-09-05.
 - esr     (version 45): 4614 crashes from 2016-06-01.

Crash volume on the last weeks (Week N is from 10-03 to 10-09):
            W. N-1  W. N-2
 - nightly       0       1
 - aurora        6       2
 - beta        111      42
 - release    1596     528
 - esr        2072    2170

Affected platform: Windows

Crash rank on the last 7 days:
           Browser     Content   Plugin
 - nightly
 - aurora  #225
 - beta    #144
 - release #22
 - esr     #2
Too late for firefox 52, mass-wontfix.
Apparently too late for FF53, too.
If the graph is to be believed, this has rediculous spikes every 1-2 months for 1-2 days and then goes to zero
https://crash-stats.mozilla.com/signature/?signature=shutdownhang%20%7C%20ntdll.dll%400x1f8e1&date=%3E%3D2017-08-26T13%3A20%3A52.000Z&date=%3C2017-11-26T12%3A20%3A52.000Z#graphs

Approximately half the crashes are Thunderbird (bug 1257058).

Some also crash  
* shutdownhang | mozilla::SpinEventLoopUntil<T> | mozilla::dom::StorageObserver::Observe like bp-290bb3be-0a5e-4358-ae6c-259460171031
*  shutdownhang | _PR_MD_WAIT_CV | _PR_WaitCondVar | nsThread::Shutdown | nsThreadManager::Shutdown bp-2ae31e39-34f4-4473-8fe8-e1f8b0171029
The current crash rate is near zero. I don't think this signature is actionable
Status: NEW → RESOLVED
Closed: 6 years ago
Resolution: --- → INCOMPLETE
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